Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Slow service, rude staff, and malfunctioning ATM equipment.
The bank branch closed earlier than the hours listed on Google.
Long wait times and unprofessional staff behavior at the bank branch.
Excessive wait time in the drive-thru lane.
Business reply on Google
We deeply regret this experience. We want to reassure you that Huntington is always striving to provide the best customer service possible. Your feedback is valuable to us and is used to shape our future development plans. We appreciate your feedback. If you have any questions or require assistance, please contact us at [email protected].
bank failed to provide full withdrawal amount and refused refund
Business reply on Google
We deeply regret this experience. We want to reassure you that Huntington is always striving to provide the best customer service possible. Your feedback is valuable to us and is used to shape our future development plans. We appreciate your feedback. If you have any questions or require assistance, please contact us at [email protected].
High ATM usage fees charged for non-customer transactions.
Business reply on Google
We deeply regret this experience. We want to reassure you that Huntington is always striving to provide the best customer service possible. Your feedback is valuable to us and is used to shape our future development plans. We appreciate your feedback. If you have any questions or require assistance, please contact us at [email protected].
Unprofessional staff behavior and failure to answer branch telephone calls.
Business reply on Google
We're sorry to hear about your experience at the Irvington location. We strive for a professional environment and will address your concerns with the branch team. If you encounter any additional issues, please feel free to email us directly ([email protected]). Thank you.
Bank staff exercises excessive control over customer funds.
Business reply on Google
Thank you for expressing your dissatisfaction. We want to reassure you that Huntington is constantly striving to provide the best customer service possible. Your feedback is extremely valuable to us and is used to shape our future development plans. We value your input. If you have any questions or need assistance, please contact us at [email protected].
Excessive wait time at the drive-through window
Business reply on Google
Thank you for expressing your dissatisfaction. We want to reassure you that Huntington is constantly striving to provide the best customer service possible. Your feedback is extremely valuable to us and is used to shape our future development plans. We value your input. If you have any questions or need assistance, please contact us at [email protected]..
The bank ATMs are consistently non-functional.
ATM machines are frequently non-functional
Bank to bank transfer is delayed beyond three days
Business reply on Google
Hello T, We are sorry for the inconvenience this has cause you, If there is anything we can help with, please send an email to [email protected]. Thank you
ATM failed to process check deposit and customer support wait times
unauthorized account balance fluctuations and recurring card access issues