Iaria's Italian Restaurant
🍽️ Restaurants · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The food was served with an excessive amount of pepper.
The portion size received was significantly smaller than expected for the price.
Food served cold and poor table service provided.
customers were ignored by staff for twenty minutes after being seated
Missing bread and poor quality, small portioned food items.
The server provided rude and unwelcoming customer service.
Staff refused to sell a gift certificate and acted rudely.
The restaurant staff failed to provide service for an extended period.
Slow service and cold food served at the restaurant.
The food quality was poor and the dishes were unappetizing.
Staff refused to seat customers at an available table.
Excessive wait times and poor staff responsiveness during dinner service
The food was overcooked and lacked flavor.
Staff harassed customers and allegedly contaminated food with bodily fluids.
Business reply on Google
We are glad to hear you won't be dining with us again. He complains about our food and service on a Saturday night, but comes right back in 3 days later badgering the same server. Multiple employees heard him cussing at a server (that wasn't his server) and saying she needs to be fired. The only person to "confront him" was the server's husband (after Stephon & 2 others followed the female server outside) He simply asked him what his problem with the server was and he never got close or raised his voice. She wouldn't have been serving here for 10+ years if she did what he says. We stand behind our employees and how this was handled. Nobody spit in his food either, so for that you get a 1 star review too as a customer.
The chicken parmesan was rubbery and the ingredients were not fresh.
Poor food quality and long wait times for order pickup.
Takeout order was missing meatballs and received an inadequate refund.
Server was inattentive and provided poor service throughout the meal.
Restaurant failed to honor a reservation made through Google.
The pasta was undercooked and the sauce quality was poor.