Iberia Airlines

Airline failed to reimburse expenses after multiple flight cancellations.

inability to book hotel using points due to website and staff

Airline denied refund for cancelled flight and failed to provide compensation.

Iberia failed to provide a refund for a cancelled flexible ticket.

Airline failed to provide paid seat upgrades for family

Airline failed to provide promised complimentary meals and amenities on flight.

Slow check-in process and missing TSA pre-check status

Flight cancelled without notification and poor ground staff assistance

Ground staff exhibited unprofessional behavior and discrimination against a handicapped…

Airline failed to refund seat upgrades and canceled flight expenses.

Airline lost stroller and canceled connection without providing compensation for expenses.

Airline rebooked passengers on partner airline without notification or digital boarding…

Airline lost luggage and provided conflicting flight schedule information

Airline changed seat assignments and staff provided poor customer service.