IHOP
🍽️ Restaurants · Rosedale
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Cold food served with poor service and long wait times.
Business reply on Google
London – we are sorry to hear you had an unpleasant experience at the Rosedale IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Rosedale IHOP franchisee to follow up with you: https://empli.fi/cs/ih118952329
The food and coffee served were cold and improperly prepared.
Business reply on Google
Err – we are sorry to hear you had an unpleasant experience at the Rosedale IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Rosedale IHOP franchisee to follow up with you: https://empli.fi/cs/ih116374042
Staff treated customer poorly and provided inappropriate service for his age.
Business reply on Google
Team, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih110370432
The restaurant failed to follow a specific dietary request regarding onions.
Business reply on Google
Adeshola, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih97957600
The restaurant cancels online orders while still charging the customer.
Business reply on Google
Sharon – we are sorry to hear you had an unpleasant experience at our Rosedale IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Rosedale IHOP franchisee follow up with you: https://empli.fi/cs/ih96902180
The restaurant lacks boat access for customers arriving by water.
Business reply on Google
Thank you Ira for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Rosedale IHOP franchisee follow up with you: https://empli.fi/cs/ih87857521
The waitress was inattentive and failed to provide basic service.
Business reply on Google
Hi Shanice, we are so sorry to hear this was your experience with IHOP. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Rosedale IHOP franchisee follow up with you: https://empli.fi/cs/ih84735597
Waiter displayed poor service and failed to return change.
Business reply on Google
Thank you BeautifullyAscending for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Rosedale IHOP franchisee follow up with you: https://empli.fi/cs/ih79144164
Staff failed to provide service or acknowledge customers after being seated.
The food quality is poor and the prices are excessive.
The food quality was poor and the milkshake portion was small.
Poor food quality and rude management regarding missing order items.
Incomplete order and forced disclosure of sensitive financial information
Customer served coffee contaminated with lipstick and encountered unprofessional…
Restaurant served non-gluten-free food labeled as gluten-free causing physical illness.
hair found in food and unsanitary seating conditions at restaurant
Server aggressively confronted customer regarding the amount of the tip provided.
Manager was rude and argumentative regarding the customer's egg order
Manager displayed unprofessional behavior and verbal abuse toward staff.
Server failed to provide promised veteran's day promotion and discount.