IMAX Theatre in the Indiana State Museum

🎬 Entertainment · Indianapolis

NeverAbsolutely not. I’d never go back, buy again, or use them again.
20

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Apr 24, 2026

The theatre fails to provide captioning devices for all movie screenings.

NeverCleanliness & HygieneFrom Google Reviews
Jan 2, 2026

The theater floor was extremely dirty and unhygienic.

NeverProduct / Service QualityFrom Google Reviews
Jan 1, 2026

The theatre seats are uncomfortable and have insufficient legroom.

NeverCleanliness & HygieneFrom Google Reviews
Dec 18, 2025

The theater has a rodent infestation and poor seat quality.

NeverCustomer ServiceFrom Google Reviews
Dec 6, 2025

limited showtimes prevent customers from purchasing tickets for the movie

NeverCustomer ServiceFrom Google Reviews
Aug 8, 2025

The theater refused to allow a single seat gap between patrons.

NeverOtherFrom Google Reviews
Jul 12, 2025

Poor seating layout and screen proximity cause discomfort.

NeverStaff BehaviorFrom Google Reviews
Dec 8, 2024

Staff suspected of ticket scalping and provided poor customer service.

NeverCustomer ServiceFrom Google Reviews
Dec 8, 2024

theatre cancelled showing without notifying the customer

NeverCustomer ServiceFrom Google Reviews
Aug 16, 2023

Concessions lacked advertised food options and theater aisles are too narrow.

NeverCustomer ServiceFrom Google Reviews
Aug 13, 2023

The theater seating is cramped and uncomfortable for taller patrons.

NeverTechnical IssueFrom Google Reviews
Aug 9, 2023

Inaccurate online ticket availability caused a wasted trip.

NeverProduct / Service QualityFrom Google Reviews
Aug 7, 2023

theatre seating is uncomfortable and poorly positioned for tall patrons

NeverProduct / Service QualityFrom Google Reviews
Jul 21, 2023

The theater seats are outdated and lack modern reclining features.

NeverTechnical IssueFrom Google Reviews
Dec 24, 2022

Multiple technical failures caused the movie screening to be cancelled early.

NeverCleanliness & HygieneFrom Google Reviews
Aug 1, 2022

Poor lighting and lack of safety railings caused patrons to fall.

NeverBilling & ChargesFrom Google Reviews
May 28, 2022

The business charged for parking despite a policy of free validation.

NeverCustomer ServiceFrom Google Reviews
Dec 18, 2021

Inaccurate COVID-19 safety protocols and limited ticket purchasing options.

Business reply on Google

Hey Jonathan thank you - we're always working to make the experience better. You can also buy tickets via Fandango and still get the reserved seating. Hope to see you again soon!

NeverProduct / Service QualityFrom Google Reviews
Dec 26, 2019

High prices and poor quality of concessions and seating.

NeverStaff BehaviorFrom Google Reviews
Nov 9, 2018

Theater attendant was rude and disrespectful to a group of students.