Ingo’s Tasty Food
🍽️ Restaurants · Phoenix
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The sandwich portion size was small and overpriced for the quality.
The fish and chips were overcooked and excessively breaded.
Business reply on Google
We are so sorry you were disappointed with your experience and truly appreciate your feedback. Your concerns are important to us, we would like to discuss further in detail via email or phone if you are interested. [email protected] or 602.825.3000
Foreign substance found in drink and dismissive management response
The kale salad served was extremely dry.
Business reply on Google
Good Morning Shay, I appreciate you taking the time to provide feedback on your past experience at our restaurant. While I love to see that the service was great I am sorry to see that the food did not exceed expectations. We pride ourselves on delicious food with high quality ingredients and I am sorry we did not show you that. I would love to make this past experience up to you if you could please email me at [email protected]. I hope to hear from you soon, Tanner Nielsen General Manager
Staff refused service and experienced significant delays in drink preparation.
Business reply on Google
Good Morning Lindsey, We appreciate you taking the time to write about your experience at our restaurant. As you know from dining at our Arcadia location, we pride ourselves on great service and efficiency and I am sorry that we did not show you that. I would love to make this past experience up to you if you could please email me at [email protected]. I hope to hear from you soon, Tanner Nielsen General Manager
The chorizo burrito contained an excessive amount of grease.
Business reply on Google
Good Evening Danelly, I appreciate you taking the time to give us feedback on your past experience. I am very sorry to see that the quality of our food has not met the same expectation as previous visits. As you know, we pride ourselves on the high-quality of our food and I am sorry we have failed to show you that recently. I would love to make this last experience up to you if you could please email me at [email protected]. I hope to hear from you soon, Tanner Nielsen
The strawberry matcha drink was poor quality and tasted artificial.
Business reply on Google
Good Aternoon Samantha, I appreciate you taking the time to write about your experience. I am always happy to see that the staff and ambience were great but sorry to see that the Strawberry Matcha did not exceed expectations. We pride ourselves on the quality of all the ingredients we use and I am sorry we did not show you that during this visit. I would love to make this last visit up to you if you could please email me at [email protected]. I hope to hear from you soon. Tanner Nielsen
slow service and disorganized delivery of food and drinks
Business reply on Google
Good Afternoon David, I appreciate you taking the time to write about your experience at our restaurant. I am very sorry to see that the food and the service did not exceed expectations. We pride ourselves on fast service and I am sorry to see that we did not show you that during your visit. I would love to make this past experience right for you if you could please email me at [email protected]. I look forward to hearing from you, Tanner Nielsen
Food was overly salty and order instructions were not followed.
Business reply on Google
Hi Jackie, I appreciate you taking the time to provide feedback on your visit today to our restaurant. I am very sorry to see that the food did not live up to previous expectations. As you know, we pride ourselves on the quality of our food and I am very sorry to see that we missed the mark during this last visit. I would love to make this last visit up to you if you could please email me at [email protected]. I hope to hear from you soon, Tanner Nielsen
The food portions served are too small.
Business reply on Google
Good Afternoon Erik, I appreciate you taking the time to write about your experience at our restaurant. I am very sorry to see that your experience was less than perfect and the food did not exceed expectations. I would love to make this experience right for you if you could please email me at [email protected]. I look forward to hearing from you soon, Tanner Nielsen
Poor service and concerns regarding food quality and safety.
Business reply on Google
Good Evening Briana, Thank you for taking the time to provide feedback on your experience at our restaurant. I am very sorry to see that your experience was less than perfect. We pride ourselves on always delivering excellent service and fresh ingredients and I am sorry we did not show you that. Please email me at tnielsen@ingostastyfood as I would love to follow up more on this past experience and make it up to you. I hope to hear from you soon, Tanner Nielsen
The food served was overcooked and tasted poor.
Business reply on Google
Good Afternoon Ed, I appreciate you taking the time to write about your experience at our restaurant. I am very sorry to see that your last experience was less than excellent. We pride ourselves on the quality of our food and I am sorry that we did not show you that. Please email me at [email protected] so we can follow up more on this past experience and make it right for you. I hope to hear from you soon, Tanner Nielsen
The restaurant refused the customer access to their restroom facilities.
The cheeseburger and fries were prepared poorly.
Business reply on Google
Hello Éspérantú, We are so sorry to hear we missed the mark during your recent visit with us. It is our goal to provide nothing but the most quality and consistent food & service in downtown Phoenix, but we failed to do so during your time with us. If you would please send me the last 4 digits of the card you used during your visit yesterday, I would be happy to refund you for your order. Also, if you would please follow this up with a good email, I’d like to have my media team send you over an e-comp so that your next visit is on us! Thank you, Chris Walker General Manager [email protected]
poor food quality and messy presentation for the price
The restaurant served spoiled oat milk in a latte.
The food portion size and flavor quality were disappointing for the price.
The kitchen area was observed to be in a filthy condition.
The food was bland, overpriced, and served in small portions.