International Foods
🛒 Retail & Products · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Store does not accept SNAP benefits for eligible snack items.
Business reply on Google
Dear Zab safi We apologize for the trouble at checkout. While Texas SNAP rules changed on April 1, 2026, to restrict candy and sugary drinks, standard chips remain eligible. It’s possible a system error or a specific sweet coating (like honey or chocolate) caused the item to be flagged incorrectly as 'candy.' We are currently auditing our system to fix this. We hope to see you again so we can make this right. Best, International Foods
The store charges a higher price than the labeled shelf price.
The store repeatedly sells expired food products.
The chicken served had an unusual texture and discolored bones.
The food was overpriced, stale, and staff provided poor service.
The store sells expired food items at high prices.
The date rolls purchased were moldy and not fresh.
The quality of the figs sold is poor.
Store sold expired food and charged extra for replacement items.
The business overcharged the customer for two chocolate bars.
Business reply on Google
Thank you for sharing your thoughts. We understand price comparisons can be important. Our pricing reflects local factors such as shipping, import duties, and operational costs involved in running a physical store here in Austin, Texas. These costs can make our prices different from online platforms based in Turkey. That said, we take pride in providing our customers with the convenience of immediate availability, a curated selection of quality products, and exceptional service. We truly appreciate your feedback as it helps us improve. Thank you for your understanding, and we hope to serve you again soon. P.S. Austin, Texas, is significantly more expensive than cities in Turkey, with the overall cost of living being about 65% higher than Istanbul. Housing in Austin is notably more costly, with downtown apartment rents over 280% higher. Groceries in Austin are also more than twice as expensive.
frozen food items are expired, moldy, and have damaged packaging
The customer purchased rotten food that was within the expiration date.
Business reply on Google
We apologize for your experience. Your feedback is crucial to us. Kindly return with the receipt for a full refund. Considering frozen items with a valid expiration date, we can't inspect every box. We sincerely regret any inconvenience and appreciate your understanding.
The business falsely labels non-halal products as halal.
The business charges excessively high prices for their products.
The store charges significantly higher prices for produce and other goods.
sealed food products contain insects and expired items
staff are rude and items lack price labels
Business reply on Google
Thank you for your feedback, it's greatly appreciated. Sorry to see that we've missed the mark this time. We will try much harder to give you the best service you deserve and entitled to next time. Looking forward to seeing you!
Products are spoiled by heat and prices do not match tags.
Business reply on Google
Thank you for your feedback, it's greatly appreciated. Sorry to see that we've missed the mark this time. We will try much harder to give you the best service you deserve and entitled to next time. It was a pleasure serving you.
Customer sold expired food and denied a return by staff.
Business reply on Google
Thank you for your feedback, It's greatly appreciated. Sorry to hear that we didn't do a good job in giving you the best service you deserve and entitled to. We regret that we didn't leave a good impression this time.
Store sells expired meat and moldy packaged food items
Business reply on Google
We are sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. we are grateful for the opportunity to serve you.