Interstate Auto Repair

Business reply on Google

This review is full of lies. Your vehicle was repaired n you left it on our lot after hours . There’s signs everywhere stating we aren’t responsible for anything, it’s not something that’s hidden from anyone, there’s clearly multiple signs posted. And quit being a liar no one cursed at you, this is exactly why we not taking anything you said seriously you’ve been lying since you came in here maybe start telling the truth for once so people can hold you to your word a bit more. Unfortunately if the police can’t stop the crime in Chicago then don’t expect us to. If this is true that’s why you have insurance call ur insurance company . We Will Defend Our Business From False Lies and False accusations from people like you

Business reply on Google

I think ur mistaking It, it took you a month to come up with the money, for a repair that should of been done 5 years ago on your car

Business reply on Google

I’ll be the first to tell you to never trust any reviews, when picking a business u shud ask peoples who’s physically had experience there before deciding on which business you will go to get the answers ur looking for. You do understand we’re base off appointments.. also if you noticed no one was there at the shop, does it make sense for you to just sit there and wait for an hour?!and let me be very very clear to you.. anything we do is done with 100% accuracy l, with full explanation and in thorough detail. It seems your lack to understand is more vague. It would be very smart to ask questions if you failed to understand something

Business reply on Google

All this because you tried to beat on a 16 year old boy . Let’s talk facts. You’re mad because we kicked you out the shop and charged you storage because u didn’t have the money on the repairs YOU AUTHORIZED!! And there’s Litterally signs all infront of your face about cash only . This information is not hidden buddy. Next time don’t come acting like a fool , your upset because we mad law enforcement remove u n ur vehicle off our property

Business reply on Google

We appreciate the negative feedback, but we stand by our professional assessment. While you may have believed your brakes were fine, the noise from the rear clearly indicates otherwise. We invite you to bring your vehicle back so we can show u firsthand. (I want to mention strongly, one thing we don’t do is misdiagnose any car, anything we touch is to 100% standard, yet alone brakes- just simply ask any customers who’s ever done business with us) Additionally, diagnosing suspension & noise related issues requires a mechanic’s expertise, not just a computer scan! If there was any misunderstanding, we encourage open communication to clarify our findings (we are transparent and upfront with anything and everything if u misunderstand simply ask n problem wud have been solved) we also reported our assessments to the warranty company to ensure full transparency.

Business reply on Google

Please check the place ur reviewing , you have us mixed up with the shop down the street

Business reply on Google

Hey buddy, one thing I don’t respect is a liar coming on our platform lying. First off ur nothing but a liar, second off let me be clear , anything that I do is to 100% to perfection GO CHECK EVERYTHING WE DID TO A MECHANIC OF UR LIKING, third off WE HAD THIS CONVERSATION 45 minutes prior to me starting on ur vehicle that ur car needs a BATTERY(for the last 6 months you’ve been jumping the vehicle bcuz u can’t afford a battery all bcuz ur car was sitting outside of 8020 s stony Island Ave Chicago 60617), both lower control arms are about to fall off, inner n outer tierods are bent, you have NO Engine oil and u opted to do jus outer tierods as if the other problems will magically go away its Ignorent Ppl like you who wanna tell us how to do our job instead of listening to what we say, n when the results aren’t in ur favor u come bad mouthin us bcuz it didn’t work in ur favor. Now how about you post the picture of ur receipt so u can show everyone how much of a liar your are? Or call ur warranty company so they can give u the time N date of our Findings. That’s why I wil be calling them right now to keep them aware of uur car accident . N running it with no oil. But yeah good luck. U

Business reply on Google

Make it make sense 😂 you knew what was wrong with the car? but that’s why you’re bringing it in to get it diagnosed. Listen, we definitely don’t need your money, you need it much more then us clearly that’s why you threw this entire fit and acted like a child to avoid paying, all this to get something for free, our average accounts our spending 10X amount for me to be worried about your little 100$ . We take Great Pride in the quality of our work and the reputation we’ve built over years. This Vehicle came to us due to prior poor workmanship from your previous mechanics and unfortunately the customers Unreasonable expectations led us to refuse any service on her vehicle. For anyone reading this, we encourage you to speak to anyone who’s ever done business with us from any repair to any diagnostics that’s ever been to our facility. We are fully confident you won’t hear a single bad thing about our work bcuz anything that we touch is backed by our commitment to excellence & Perfection. Our business is driven by passion, not just profit. The biggest difference between us & any competition is we Love What We Do! & our results speak for themselves! We encourage All Potential customers

Business reply on Google

What’s trash is your white ford fusion that we refused to work on, it’s people like you who give the auto industry a bad name. We are rip offs when you literally can’t even afford a basic tune up on ur car?

Business reply on Google

If it was a terrible experience why did you bother wasting your money or time coming here ? Second we aren’t here promoting fake vibes we told you to your face we’re more expensive then others before taking a dollar n yet u still decided to authorize the work, but I’ll say it confidently any work we do is 100% we have 0 issues with any of our work or our customers, now as far as prices goes if u wanna compare us to ur ally mechanics then yes we are pricey. Which is funny that u accused us of being expensive when u didn’t even check for prices, n we called you out on those lies, when u lie there is no respect with us. U come do business straight with us not play childish games, also want to mention ur ally mechanic tried fixing ur car but failed too so that’s why u brought it n paid the money. Next time don’t bring your vehicle here we don’t promote cheap work . We are number 1 in Chicago with our work n we back that up confidently. But thank you for your business

Business reply on Google

Sorry for your bad experience at interstate auto repair, we hope you find another shop that will perform better then us in taking care of all your issues. Thank You

Business reply on Google

Thank you for sharing your true experience at interstate auto repair . I Agree Woodlawn Auto are great people…

Business reply on Google

Who ever reading this review, please no every word written is completely false Beyond Anything We Can Imagine. We are genuinely shocked by these claims. The truth is simple: We Declined to work on the customers car because he arrived at 4Pm n expected it to be completed by 6PM just before closing (He also disregarded all the cars we had prior to him thinking we would cut him infront of 15 other customers who came prior to him)

Business reply on Google

Hello Joe, you have made a review on the wrong shop. Please check the location you are making the review on. We don’t service any brake lines here at this location nor will we ever clean down a bad brake rotor, Thank you ,

Business reply on Google

You requested to put junk yard parts on a Fiat 124spider. We have morals working on cars so if u driving a car n can’t afford brakes then please take a bus, don’t slander the business because u can’t afford ur car your driving that is a fairly new car. The price that we gave you are the prices that we showed you in your face per our labor guide. U requested junk yard parts we simply told you to find a different shop so what is the point to slander my business over something we will advice you which is the better decisions u should be making on ur vehicle. Also shown u prices on all data and you looked at that labor guide throughly and said okay I just can’t afford that. We informed you that there maybe other shops that will throw cheap aftermarket parts on the car for you. We just will not do that we have a passion for what we do and we won’t just take your money knowing those parts will go bad within the next 6 months. Considering you informed us that you drive the car for very long distances such as how you just drove back from New Jersey with the vehicle. Also I informed you that it would be a couple of minutes for the computer to be done updating then I could give you a printed

Business reply on Google

I can’t believe my own eyes. Unbelievable. The audacity you have as a complete liar. In fact one of the biggest liars I have yet to meet and I will call you out as the liar you are to try tarnish our name that we work so hard to build over ur mechanic that can’t change a light bulb. Let’s speak on the truth now. What happen was we did a Tune up anyone with no knowledge knows a tune up has nothing to do with ur breaking system. So my name being in the mix of this is crazy. Secondly what happen was YOUR ALLY back yard MECHANIC THAT CHANGED YOUR BRAKE CYLINDER INSTALLED IT BACKWARDS. Which is why you CALLED me for help and I refused to get involve with your problems and your mechanics that don’t no how to change a light bulb. So now your looking for a certified shop to hold responsibly on your mess you created since you can’t make your ally mechanic responsible , hince the reason our price is expensive is the exact reason why your car ended up losing your brake system smashing into 2 other cars bcuz you chose the ally mechanic way instead of getting things done professionally. You get what you pay for. Next time stop trying to compare a certified shop price with your backyard mechanic

Business reply on Google

Mental illness is a real thing , I highly suggest you checking your self into a mental institution and getting your self checked out. Suicide is no joke. Please get help. Your clearly not all there if you drive a brand new I car and thinking $485 is way too much for ur brake pads n rotors and front calipar service. Your parts were over 350$. The dealer wanted over 750$ just for ur rotor. If $485 is tooo much then I think you should sell your car and get ur self a 1980 Buick or something I’m sure that will meet your budget costs in repairs. But on a serious note I will be doing a wellness check and will have your mental state checked out because I’m truely worried for you. God bless you

Business reply on Google

If you in fact paid for work to be done at our shop within the last six months that work is covered under warranty. However, we do not have any minivan tune-ups in our system for over a year. Is there any possibility that you have our establishment confused with another shop? In fact if you were a customer of ours it would be a very smart and ideal thing to give us a call to situate the problem at hand why pay twice for a job when we are very easy to deal with if a mistake happen simply and respectfully address the issue at hand. Feel free to call us at (708)979-3754

Business reply on Google

I’m sorry for the confusion, however you asked for an overall diagnostics and your boyfriend asked for a general diagnostics, these are 2 different services. Your car needed the entire rear suspension system replaced and coolant fans among other things. . If YOU DO NOT WANT TO SPEND THAT MUCH MONEY ON A USED CAR,THEN BUY A BRAND NEW CAR. ALSO MAM, We the STAFF of INSTERSTATE AUTO & the people of the United States of America would appreciate if you changed your sexist attitude. Thank you & have a blessed day.