Iron Pump Gym (Flushing)
🏋️ Fitness & Gyms · Flushing
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Gym has safety hazards, poor equipment maintenance, and no water fountain.
The gym equipment is poorly arranged and the bathroom is unsanitary.
Gym is overcrowded with equipment and lacks a private yoga room.
Management unfairly criticized customer for sweating and body odor
The gym failed to open at the scheduled time.
Gym has poor equipment maintenance, overcrowding, and inflexible membership policies.
Staff were unprofessional and management revoked membership without a refund.
Inconsistent membership pricing and unprofessional front desk staff behavior.
The gym plays music at an excessively high volume.
Business reply on Google
Of course we can do that. Can you contact me at 9298883801 so we can fix it
Personal items were stolen from a locker at the gym.
Business reply on Google
Sir you want me to put a surveillance camera inside of locker room. Are you kidding me ?
Lack of air circulation and fans causing poor gym environment
gym equipment remains broken for a long time
Staff member was rude and difficult to communicate with.
Rude staff, discrimination, equipment issues, theft, and poor facility cleanliness.
Gym closed without notice or explanation for members
Business reply on Google
I opened until last day before governor Cuomo shut every gym down in New York State. And we opened in 9/2/2020 the first day we were allowed to open. Please call at 9298883801 if any question.
Gym lacks basic facilities and staff provided poor customer service.
Business reply on Google
The gym is in the mall but not really considered in the basement with elevator accessible and is right above the garage with more 50 car spaces available. By the way, we do have showers and toilet right next to locker room maybe you didn’t know about it. If you ever wanna try the gym for free without paying out of your pocket. Please give me a call at (929) 888-3801. I admit that my most employees are on the phone frequently but does that really matter for member who come to gym. Sometimes my female employees are not in good mood may not wanna talk any member who come to gym which apologize for that. I will relay your message and please contact me if any question.
treadmills have been malfunctioning for three years
Business reply on Google
Please tell the truth because I don’t even have one machine not in service.
customer reports discriminatory behavior and harassment by gym staff
Business reply on Google
Please contact me at (929) 888-3801
Inconsistent guest pass policy and poor facility maintenance.
The gym has high membership fees and a bad smell.