Island Nails

πŸ’… Beauty & Spa Β· Philadelphia

Nope to NeverBetween really bad and never again.
11

total experiences

27%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jun 13, 2026

Customer was repeatedly turned away despite lack of visible business activity.

NeverBilling & ChargesFrom Google Reviews
Jun 9, 2026

The business arbitrarily increased prices based on the customer's visible cash.

NopeCustomer ServiceFrom Google Reviews
Jun 24, 2025

Pedicure service was poor quality and did not match advertised tiers.

NopeCustomer ServiceFrom Google Reviews
Dec 26, 2023

Staff refused service before the posted closing time

NeverProduct / Service QualityFrom Google Reviews
Jul 23, 2023

Eyelash extensions fell off after two days

NeverCustomer ServiceFrom Google Reviews
Feb 3, 2022

Nail infection and detachment following gel polish application

Business reply on Google

Thank you

NoCustomer ServiceFrom Google Reviews
Sep 6, 2020

Communication barriers and poor temperature control during pedicure service.

Business reply on Google

Hi Lisa. I’m sorry you had a bad experience but I believe you have the wrong shop as our nail salon is located in Philadelphia and not Ocean City.

NoBilling & ChargesFrom Google Reviews
Aug 13, 2020

Poor quality manicure and pedicure with excessive overcharging

Business reply on Google

Hi Tina,.We couldn’t find your name in our appointment book. Could you please tell us when you came so I can find out who did your services for you? Are you sure you were at Island Nails in Philadelphia?

NeverProduct / Service QualityFrom Google Reviews
Nov 17, 2019

Nails broke and gel polish peeled shortly after application.

NeverProduct / Service QualityFrom Google Reviews
Nov 10, 2019

Gel polish chipped two days after application

NeverCustomer ServiceFrom Google Reviews
Dec 28, 2017

Technician caused skin cuts during a gel manicure service.