J & J Lounge

Incorrect order received and poor customer service provided by staff.

Long wait time and disorganized order management resulted in no food.

Staff member hung up the phone on a job applicant.

Incorrect order, long wait times, and incomplete refund provided.

The food quality was poor and the fish type was misrepresented.

Business hours listed on Google do not match actual operating hours

The food served was poorly prepared and of low quality.

roach egg found in food

Staff failed to return to take the order after initial contact.

Staff failed to answer phone or assist customer in person.

The restaurant served incorrect food items and poor quality chicken.

Staff are rude, unresponsive to calls, and provide slow service.

The seafood turkey leg was bland and poor quality.

Excessive wait time for curbside pickup and poor customer service.

The fish served was undercooked and the customer was refused service.

The customer experienced a long wait time and order inaccuracies.

The shrimp was bland and the salad was not fresh.