Jalpa's Auto Repair
🚗 Auto & Repair · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Mechanic failed to identify significant structural damage to the vehicle.
The business charged for repairs that were not performed correctly.
Business reply on Google
Hello Gregory, We are not finding your name in our data base. It can possibly be you were serviced prior to the new ownership. Feel free to email us at [email protected] so we can take a look into this. Thank you!
The vehicle diagnostic repair failed to resolve the original issue.
Business reply on Google
Hello T, Sorry to hear you experience wasn't pleasant. We pride ourselves in being honest with our customers and are here to ensure all vehicles are in peak condition for your safety on the road. If the same issue continues you have a 90 day warranty, as mentioned to all of our customers, and we will gladly check your car. Feel free to reach out to us at [email protected] to look into this. Thank you!
mechanic failed to repair vehicle after multiple attempts
Business reply on Google
Hello Miguel, Sorry your experience was so poor. The shop is under new ownership. Please feel free to come visit us again!
The shop lacked replacement tires and refused to assist with changing.
Business reply on Google
Hello Joanna, So sorry to hear you were not helped! The shop is under new ownership. We don't have tire inventory, but are always willing to help our clients. Whether it's providing a resource or getting you the tires from our vendor list.
The business inflates repair costs and changes agreed prices.
The owner allegedly manipulates customers and overcharges for unnecessary auto repairs.