💅 Beauty & Spa · Columbus
total experiences
replied on google
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Acrylic nails broke prematurely and staff provided poor customer service.
Poor nail application caused contact dermatitis and required set removal.
Nails were shaped unevenly and the service took too long.
Staff added an unauthorized tip to the customer's credit card charge.
Business reply on Google
Hi Shavonte The difference in prices for full set and balance are $50 and $60 But your balance was $50 Added French tip and a broken nail What you see on your total was $65 plus state taxes not tip We don’t tipping ourself Sorry for any confusion and inconvenience
Poor quality nail application with messy glue and polish residue.
The nail technician provided a rushed and sloppy pedicure service.
Nail polish smudged shortly after the appointment.
Poor nail quality, incorrect shaping, and overcharging for services.
Business reply on Google
Hi Rissa so sorry about your experience can you come back in to fix them . We couldn’t find your name on our sign in sheets . When did you you get your nails done and remember where you seated . Possibly wrong JC nails ? We are the one on West Dublin Granville road Columbus Ohio Please come back in to fix them
Pricing was not transparent and services were upsold during the appointment.
Poor nail application and short-lasting gel polish quality.
Poor quality gel manicure with lumpy polish and messy application.
Nail polish is lifting on both hands shortly after application.
Poor quality pedicure and gel manicure services provided.
Customer waited forty-five minutes despite being told they could walk in.