JD’s Supermarket #8
🛒 Retail & Products · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The bakery items were stale and hard at mid-morning.
customer was overcharged and has not received a refund
Store refused to accept a return of sealed, unused items.
The supermarket consistently overcharges customers at the register.
Business reply on Google
We regret your negative experience. We will speak with the manager about this. Thank you for your feedback.
Cashier refused to correct a price discrepancy at checkout
Business reply on Google
Hi Andrea, we're sorry to hear about your bad experience. We'd like to have more information about this. Do you have the time so we can see who was on duty at that moment?
The supermarket sold a spoiled food item with suspicious labeling.
Business reply on Google
We’re very sorry to hear about your experience. We have spoken with our manager and tested the product from the date you mentioned, confirming that it is in good condition. However, we want to support you and make things right. Please visit us with your receipt so we can replace the product for you. If you still have the damaged item, we’d appreciate the opportunity to examine it and understand how we can improve. Your feedback helps us continue offering the quality and service our customers deserve.
management failed to resolve a missing item claim after multiple attempts
The store consistently overcharges customers and adds unpurchased items to receipts.
Business reply on Google
Thank you for letting us know. This type of message helps us improve service and quality. We will pass the information on to the manager so they can take action.
The cashiers are rude and unhelpful to customers.
maggots found in spice products on display
The supermarket mixed beef with pork ribs in the packaging.
Store overcharged for bread and refused to provide a refund.
Excessive wait time due to staff ignoring customers for personal conversation.
Staff harassed customers, damaged personal property, and sold rotten produce.
The supermarket has high prices and uses canned refried beans.
The customer was overcharged for an item not in their basket.
Rude staff and poor quality food served at the supermarket.