John Glenn Columbus International Airport

The public piano is out of tune and sounds poor.

Airport layout lacks adequate accessibility for arriving international passengers.

excessive wait time for luggage delivery

insufficient number of functional power outlets at the airport gate

Airport cancelled international flights due to system failure and poor staff conduct.

TSA screening procedures are inefficient and airport staff are rude.

Excessive wait times at airport security due to insufficient staffing.

Airport staff were aggressive and unreasonable regarding phone use in vehicle.

Lack of rideshare pickup access at the car rental facility

Excessive wait times for parking shuttles and security screening lanes.

TSA employee exhibited rude behavior and unprofessional conduct toward a passenger.

shuttle service requires waiting for full capacity

Waitress attempted to withhold change from the customer

Airport is understaffed causing delays for bridge operation and luggage retrieval.

Baggage delivery is delayed with no communication from airport staff.

TSA staff member was rude and incorrectly verified precheck status

Long wait times due to inefficient TSA checkpoint lane management.

Flight delay caused by equipment failure and insufficient baggage handling staff.

Staff provided poor service and mishandled passenger luggage

Airport layout prevents lounge access and staff provided inconsistent instructions.