Jonas Auto Service Station
🚗 Auto & Repair · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff falsely accused customer of not replacing a tire.
Business reply on Google
We follow the rules, the tire you posted speaks for itself.
Business refused warranty repairs and demanded additional payment for incomplete work
Business reply on Google
This is very unprofessional of us to keep going back and forth with you. If you feel like we did something wrong and are not satisfied with our service, feel free to take us to court and we will handle it in a professional manner.
The business performs inadequate repairs and engages in fraudulent cash transactions.
Business reply on Google
We have never done business with you before. You are trying to ruin our reputation by leaving false reviews.
The business suggests unnecessary repairs to increase service charges.
Business reply on Google
We have never done business with you. You are trying to ruin our reputation by leaving false reviews.
The business charges high diagnostic fees for simple repair requests.
Business reply on Google
Sorry for the inconvenience, we normally don’t give up prices for engine work over the phone. But you’re welcome to come in during the week to have your vehicle check by one of our technicians. The $100 is a diagnostic fee that we credit you for when you decide to do the repair with us.
improper oil change caused permanent damage to the vehicle engine
Business reply on Google
We stand by our work. Everything was done correctly and we are very responsible with what we do.
customer was overcharged for license plate bulbs
Business reply on Google
Sorry you feel that way. You came in for a State inspections, we do not make the prices, the State does.
Mechanic installed poor quality parts causing damage and safety issues.
Business reply on Google
Customer’s vehicle brakes and rotors was done on Dec. 26, 2022. You’re complaining about a job now that was done 10 months later?
The auto shop damaged a vehicle part during a repair service.
The customer service staff were rude and disrespectful.
The purchased used tire was defective and staff refused a replacement.
business refuses to provide price quotes over the phone
The business failed an inspection over unnecessary wiper blade replacements.