K M Test Only Smog Check
🚗 Auto & Repair · Del Mar
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff member was rude and interrupted the customer during a call.
Business reply on Google
I'm sorry, but we are a STAR test-only station and are prohibited by the state to perform this type of inspection.
Technician exhibited unprofessional and uncomfortable behavior toward the customer.
Business reply on Google
We investigate all customer complaints. What time was your vehicle smog? Please respond.
The staff member was rude and unfriendly during the service.
Business reply on Google
We investigate all complaints. Please supply the time you had your smog.
Staff was rude, dishonest about coupons, and performed unnecessary testing.
Business reply on Google
This is a false review. 1. We are not in control of the parking lot. 2. As a STAR station, the state does not allow us to repair or fix anything to help pass. 3. Police would not be called unless there is a threatening situation.
The staff member was rude to the customer.
Business reply on Google
We have a receptionist greet customers.
Staff member was rude and insulted the customer
Business closed earlier than the posted operating hours.
Business reply on Google
Hi Zachary, I am sorry to hear about this issue. Please contact the shop for a complementary smog with proof of I.D. at no charge. We listen to our customers when there are legitimate issues. Sue (owner)
Staff exhibited rude behavior and lacked professional automotive knowledge.
Business refused to perform a smog check before closing time.
The staff member was rude to the customer during the service.
Business reply on Google
Can you tell me date and time when you were in?
Staff arrived late and threatened the customer physically.
Staff refused service before closing time without a valid reason.
Staff caused vehicle damage and engaged in physical and verbal assault.
Business failed to open at the advertised time for service.