Kars Auto Shop

Business reply on Google

Hello, thank you for taking the time to leave a review. We like to clarify the situation to ensure accuracy. During your visit, our shop only performed a complimentary inspection, and no repair were performed on your vehicle. At the time of inspection no loose nuts or bolts were observed. Our recommendations were based on visible wear and noise related to the front shocks and upper/lower control arms, which can commonly cause suspension noise. Because your 2021 GMC Sierra was still within manufacturer warranty period, we also recommended that you have it checked by the dealership before proceeding with any repairs. Any adjustments or tightening performed later by another shop occurred after our inspection and were outside of our control. Vehicle conditions can change over time or following additional driving or third party inspections. We stand by the accuracy of our inspection at the time of your visit and are always happy to review any concerns directly. Please feel free to contact us if you would like to discuss this further.