Kellan Auto Repair & Body Work
🚗 Auto & Repair · Seattle
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The shop damaged the vehicle and refused to provide security footage.
Business reply on Google
Sorry about your car, you have a chip rock on your windshield before so we don't responsibility for that, apologize
Repair failed to resolve overheating issue after diagnostic and service charges
Business reply on Google
That not true, we already provided evidence for you, my technician explained everything to you and you just don't want understand
The vehicle repair was performed incorrectly and required immediate return.
Business reply on Google
Sorry about your experience, sometimes the parts was defected but We did fixed that for you, when you came back
Overpriced parts and refusal to provide written repair estimates
Business reply on Google
Aftermarket parts different with OEM parts, everybody know that, so good luck with your cheap parts
shop installed incorrect parts and overcharged for the repair
Business reply on Google
First we really sorry about your case, second thing you tell whole story was wrong, we have all receipt and paperwork for the part, We don't know what purpose of you but We invited you come back and confront with us and you denied, we already talk about your car and we did show you what happened, your catalytic was stolen and we try to help you out with aftermarket catalytic but it doesn't work, so I'm order the expensive one and fitted , i showed you and you agreed with that, i have all parts invoice here with clearly price, it's expensive not cheap like someone told you