Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The store sells expired merchandise with removed expiration dates.
Employee intentionally blocked aisle and was disrespectful to customer
scanned prices are higher than shelf prices
The store is charging excessively high prices for products.
Store overcharges customers and sells expired deli meat without offering refunds.
Business reply on Google
Hello, we are so sorry to hear this happened to you. if you can please stop by and speak to our store manager (Gustavo) and let us know who was the cashier that attended you, we will also like to discuss the incident with the hard salami and come up with a solution for you. Thank you for your review.
staff members are distracted by phones instead of working
Business reply on Google
hello, we are sorry to hear you experienced bad service at our location. We would like for you to stop by or call the store and speak to our store manager and let us know if there was a specific employee who did not provide a good service. we appreciate your review and we will work on improving our customer service.
Customers purchased cakes containing mold from the supermarket.
staff exhibit discriminatory behavior and inconsistent pricing practices
The store prices are excessively high compared to competitors.
Cashier displayed an unprofessional attitude toward the customer.
Ongoing renovations create an uncomfortable and potentially hazardous shopping…
Cashier and manager are fraudulently using customer loyalty points
The store is dirty and the cashier was rude.
Store sold moldy produce and refused a refund or exchange.
Business reply on Google
Hello Benton, due to COVID19 most supermarkets including ours have final sale. This is due to the volume and safety of our customers. Under normal circumstances we are happy to refund any spoiled items with the item and a valid receipt. Spoiled produce must be returned within 24hrs. Thank you!
delivery service was unavailable despite store policy
Business reply on Google
We are very sorry for your experience Yovanny. We will take your experience into consideration and discuss it with our management team.
poor meat quality and unprofessional security staff behavior
Cashiers overcharge customers and store sells expired food products.
Business reply on Google
Alecia, I am sorry this was your experience. It would be unethical for our cashiers to be able to overcharge, if anyone is ever overcharged we are happy to refund them with a valid receipt.
systematic overcharging and selling expired goods to customers
Business reply on Google
We are very sorry to hear about your experience. Any issues or complaints can be addressed with our general manager. We love our elderly customers and we gladly offer them a weekly senior discount.
Sealed bag of rice contained dead roaches and manager refused refund
Store consistently overcharges customers and staff provides poor service.