Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
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Experiences
Bank charged overdraft fees despite customer following previous supervisor instructions.
Business reply on Google
Good Afternoon! Thank you for reaching out. We are sorry to hear about your experience. We would be happy to review your transaction history with you, explain why you were charged and (more importantly) show you how to avoid overdraft fees in the future. Please email your full name, billing ZIP code and phone number to [email protected] and reference case# 129748 in the subject line if you have questions. We will call within 2 to 3 business days. Alternatively you can call us at 1-800-539-2968 at your own convenience or visit a branch in person with picture ID. For branch locations / hours and to request an appointment please see: www.key.com/locations Thank you!^CH
Bank manager refused to release funds and called police on customer.
Business reply on Google
Hi Cory, it sounds like a very frustrating experience for you and I'd like to see if this can be escalated to our executive offices. Please send an email to [email protected] including any additional details you have, along with your full name and phone # to get started. Also, please include case #121658 in the subject line. ^LH