Kick’n Flavor
🍽️ Restaurants · Houston
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Order cancelled by restaurant despite being listed as open on UberEats.
The food was overcooked, overly salty, and missing menu items.
The food served was excessively salty and inedible.
Business reply on Google
Hello and thanks for your review we have been lately dealing with and indivisible that has been leaving fake reviews here on our google profile, if this is a real review can you please show proof of purchase and let us know what date you were in for service so we can see what’s happening in our store we don’t even use salt so I’m not sure what happened 713.998.4469 please give us a call to fix the situation thanks !
customer and child contracted food poisoning from unsanitary food truck conditions
Business reply on Google
Fake review !! This is very shocking that you’re claiming you got sick and no other customers who had food on the same day didn’t you also left a 5 star review for the truck next to us krave kitchen the same day meaning did you eat at both trucks on the same day are you able to provide a receipt or proof of purchase please give me a call at 713 998 4469 also our truck is cleaning every night our food is cooked daily we sell out daily we don’t reheat food there’s no way that we can have done business for over 10YRS and get only one person sick when multiple people ate on that same day that you are claiming I would like to look further into this so if you could please give me a call thanks !!
The restaurant has a rodent infestation and poor customer service.
Business reply on Google
Fake review
The chicken wings were undercooked and had a poor texture.
Excessive wait time and lack of staff availability at the counter.
Business reply on Google
I understand your frustration and as I mentioned in the review you husband left I would like to accommodate you guys with a refund and complimentary meals if he didn’t receive the message I sent two days ago I’ll copy and paste here please let us make this right for you guys thank you !! Hello were you charged for your meal and didn’t receive it ? Were you refunded ? I’d like to have a little more information so that I can accommodate you guys properly please call store and I’ll definitely take care of you guys and if by any chance I’m not available please leave your name and number and I’ll reach out to you thanks !!
Customer waited forty minutes for food that never arrived.
Business reply on Google
Hello were you charged for your meal and didn’t receive it ? Were you refunded ? I’d like to have a little more information so that I can accommodate you guys properly please call store and I’ll definitely take care of you guys and if by any chance I’m not available please leave your name and number and I’ll reach out to you thanks !!
Long wait times and poor food texture and quality.
Business reply on Google
Hello Daniel our apologies that one of your menu selections wasn’t to your total satisfaction I regret that the staff didn’t give you the option to not have batter on your wings because you can definitely get them naked however I am pleased that you enjoyed our gumbo and the flavor of our smoked boudin however the quality of the rice isn’t suppose to be mushy so when you stop back in for the gumbo let us know and we will replace your boudin with another one on the house thank you and come again !!
The food lacked flavor and tasted only of cheese.
The food was excessively salty and inedible.
Business reply on Google
Good evening do you mind contacting the store and speaking to me (owner) so that we can take care of you as a valued customer it’s been brought to our attention by our regular longtime customers about a change in our kitchen this past couple of days since then the problem have been fixed and we would love to have you come back and enjoy our cuisine at its normal delicious status on the house your review was a few minutes ago when did you visit because we were closed today however let me know my name is Toya please feel free to drop in at anytime and ask for me thank you so kindly for giving us your feed back !!
Incorrect food orders and staff unable to prepare menu items.
The food portions are small and overpriced for the cost.
Business reply on Google
Hello MYB for starters thank you for choosing to patronize Kickn flavor because we are a small business and you could’ve ate anywhere else but you chose us so thank you, However you mentioned the food is overhyped and one thing about restaurants everyone won’t have the same opinion so for the people that love it and hype it up those are the people that we were able to meet their expectations of what they thought the food would be ,also you mentioned we are overpriced but I see you purchased three items which cost anywhere from 12 to 13 to 9 bucks and I gave the price in the order of the items you mentioned which totaled 35 dollars plus tax at 8.25 brought you to around 38 dollars ,our poboy is enough for two people to eat ,our wings come 6 8 and 10 so if you ordered 6 wings I would’ve recommend you get 10 for more of a portion if i would’ve been the individsual to take your order, so if you purchased the large daiquiri and a 10 pc wing and a poboy and fries there were other options like a 6pc and a small daiquiri then you would’ve spent less of a amount however thank you again for giving us a shot but I understand no business can win them all !!
Wings were disproportionately large and the meal was overpriced.
Business reply on Google
Again this has to be fake because if you really visited Kick’n flavor on homestead you would definitely know our wings are not big and everyone’s definition of over priced is different but if this is real if you can show proof of purchase at our store you next meal is free !!
inconsistent menu pricing and lack of updates
Business reply on Google
Hello Ulysses my apologies I think there may be some sort of confusion when you say inconsistent with our prices because our prices have been consistent since the day of opening do you mind either brining in your receipt or proof of your purchase so that I may view it to insure no one is charging you in a way that they shouldn’t ,also our prices did increase after covid due to distribution inflation and inventory cost but that was in 2020 2021so I think there is a misunderstanding somewhere ,however I would be more then happy to correct the problem if there was a problem ,please return ask for Toya and I’ll take care of you thanks !!
The non-wing menu items are of poor quality.
The food quality does not justify the high price point.
Business reply on Google
Hello Raul we’re surprisingly shocked that you didn’t enjoy your food being that the shrimp po-boy is one of our top sellers if you’d like you may return and enjoy another option of the same value on the house and hopefully we can give you a better experience !!
The rice and wings were served soggy and appeared reheated.
Business reply on Google
Hello Aj thanks for stopping by to patronize our business I want to send my most sincere apology for your experience your rice should’ve definitely not been soggy ,also thank you for willing to return for a better experience upon your arrival you can either call in or mention your concern and we will gladly replace your full order free of charge ,thank you for understanding that businesses have bad days like you stated and we will get it right for you during your return ,again thanks for your business and we will see you soon !!
The wings and fish were inedible due to excessive saltiness.
Business reply on Google
Hello joycelyn for starters thank you for even patronizing our business it was greatly appreciated however we hold our food to a high standard and this is the first of us hearing a complaint as such and we’re training a new cook I’m not sure what took place with your food but we would love for you to come back and have your meal replaced on the house and I can stand by that you’ll love it we are a new business and things happen but nasty food we don’t serve stop in ask for Toya and we will make your experience better then your first encounter !! Thank you
The restaurant offers limited menu variety and high prices.
Business reply on Google
Hello somatic thank you for patronizing our business if you actually did because mentioning that we should add burgers confuses us being that we have burgers on our menu which made this review really strange also we are .6 miles from Popeyes who sell chicken sandwiches so your concern for variety and change is wavering !!