Kindred Hospital Philadelphia
🩺 Health & Wellness · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Incompetent medical care and unauthorized changes to oxygen levels.
Business reply on Google
Hello. We take your concerns seriously and have shared your review with our hospital administration. If you would like to speak to someone at the facility about any concerns, please let us know, and we will connect you to a member of our leadership team. We can be reached at [email protected].
Patients are left in unsanitary conditions with malfunctioning medical equipment.
Business reply on Google
Hello. We sent your review to our administration for follow up. If you would like to speak to someone at the hospital about any concerns, please let us know, and we will connect you to a member of our leadership team. We can be reached at [email protected]. Providing your contact information will help expedite our communication.
Inadequate pain management and poor nursing care during post-surgical recovery.
Business reply on Google
Hello Rob F. We've provided this to our administration. If you would like to speak to someone at the facility about any concerns, please let us know, and we will connect you to a member of our leadership team. We can be reached at [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Speak Up Line at 1-833-268-7243 to share any concerns. Thank you.
Hospital staff failed to inform family of patient death upon arrival
Business reply on Google
Hello Maria. We've shared your review with our hospital administration. If you would like to speak to someone at the facility about any concerns, please let us know, and we will connect you to a member of our leadership team. We can be reached at [email protected]. As an alternative, you may call our anonymous Speak Up Line at 1-833-268-7243 to share any concerns.
Poor patient care, communication failures, and inadequate medical attention provided.
Business reply on Google
Hello, Nicki. I've passed along your review to our hospital administration. Our team would like the opportunity to discuss your concerns with you directly. For your privacy, please send your contact information to [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Speak Up Line at 1-833-326-8724 to report your concerns. Thank you.
Negligent nursing care, untreated bedsores, and poor communication regarding medical…
Business reply on Google
Hello, Ebony Bell. I appreciate you sharing your feedback with me and can assure you we take your concerns seriously. I've passed along your review to our administration for investigation, and the leadership team would like the opportunity to discuss your concerns directly. For your privacy, please send your contact information to [email protected]. When you provide your contact information, it helps to expedite communication with our team. As an alternative, you may call our anonymous Speak Up Line at 1-844-760-5835 to report your concerns. Thank you, Matt T.
Facility unable to provide required care for complex medical conditions.
Staff are rude and unresponsive to patient medical needs
Business reply on Google
Thank you for sharing your experiences with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern in a timely manner and for your privacy, please send your contact information to [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-844-760-5835 to report your concerns. Thank you, Keenan B.
facility provides inadequate patient care and lacks proper communication with families
The hospital is unsanitary and provides inadequate patient care.
Patient suffered medical complications and staff were unprofessional
Poor hygiene and lack of professional cultural competency in hospital staff.
Business reply on Google
Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information to [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-844-760-5835 to report your concerns. Thank you, Keenan B.
Patient suffered from poor hygiene, untreated bedsores, and lack of care.
Business reply on Google
Thank you for sharing your experiences with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern in a timely manner and for your privacy, please send your contact information to [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-844-760-5835 to report your concerns. Thank you, Chris B.
Staff failed to assist patient with basic needs during meal times.
Business reply on Google
Thank you for sharing your experiences with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern in a timely manner and for your privacy, please send your contact information to [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-844-760-5835 to report your concerns. Thank you, Chris B.
Poor hygiene standards and unprofessional medical staff conduct at the facility.
Business reply on Google
Hello, Ms. La Rue. I appreciate you sharing your experience with us; we are concerned about the issues you have detailed. I've passed along your review to our administration for follow up, and our team would like the opportunity to discuss your concerns directly. Please send your contact information to [email protected]. By providing this information, you ensure your privacy is protected, and your communication is expedited. As an alternative, you may call our anonymous compliance hotline at 1-844-760-5835 to report your concerns. Thank you, Amanda H.
Patient died due to alleged medical neglect and poor staff care
Unsanitary conditions, unprofessional staff, and medical negligence reported at hospital.
Patient suffered neglect, lack of communication, and poor medical care.
Business reply on Google
Hello Marc. Thank you for sharing your experiences with us. Please know we take your concerns very seriously. I've passed along your review to our facility administration for follow up and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. For your privacy and in order to address your concern in a timely manner, please send your contact information to [email protected] Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy S, Manager, Kindred Healthcare
Facility failed to communicate patient DNR status resulting in unwanted resuscitation.
Negligent nursing care and poor facility cleanliness at the hospital.
Business reply on Google
Hello Miracia, I appreciate you sharing your experiences with us. We take your concerns seriously. I've passed along your review to the facility administration and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. Please send your contact information to [email protected] Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy Sautter, Manager of Online Reputation, Kindred Healthcare