Kingwood Urgent Care Clinic
🩺 Health & Wellness · Kingwood
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
clinic failed to provide access to paid blood test results
Business reply on Google
We're sorry about the inconvenience you've experienced. Thanks for being patient and providing this feedback. We are looking into this for you and apologize that you were not happy with your visit.
Incorrect medical diagnosis provided for the patient
Business reply on Google
Thank you for your feedback. We are sorry you had a negative experience at our office. We take feedback like yours seriously and we are going to look further into this so that we can work towards making you a happy customer. Thanks!
Clinic failed to diagnose a condition requiring emergency hospital admission.
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Long wait times and rushed, inadequate medical examination by the doctor.
Business reply on Google
We're sorry about the inconvenience you've experienced. Thanks for being patient and providing this feedback. We are looking into this for you and apologize that you were not happy with your visit.
doctor failed to provide necessary medical guidance and communication
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Clinic mishandled blood sample and failed to coordinate follow-up testing
Business reply on Google
We're sorry about the inconvenience you've experienced. Thanks for being patient and providing this feedback. We are looking into this for you and apologize that you were not happy with your visit.
Doctor failed to diagnose flu symptoms in a child
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Front office staff ignored patients and refused to provide service.
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Doctor was dismissive and unprofessional regarding patient medical history and concerns.
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Staff ignored a patient with a high fever for ten minutes.
Business reply on Google
We're sorry about the inconvenience you've experienced. Thanks for being patient and providing this feedback. We are looking into this for you and apologize that you were not happy with your visit.
Staff failed to communicate medical history and left patient in distress.
Business reply on Google
We're sorry about the inconvenience you've experienced. Thanks for being patient and providing this feedback. We are looking into this for you and apologize that you were not happy with your visit.
clinic staff failed to update prescription after multiple requests
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
clinic failed to diagnose flu leading to delayed treatment
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Doctor exhibited unprofessional behavior and caused physical injury to patient.
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Clinic refused to perform ear wax removal procedure
Business reply on Google
Sorry to hear about your experience. We strive to provide the best care possible and are disappointed we did not meet that expectation.
Excessive wait time despite empty exam rooms and available staff.
clinic failed to disclose mandatory doctor visit fees for covid testing
excessive wait time and high billing for urgent care services
Receptionist was rude and unprofessional regarding a disputed billing issue.
Business reply on Google
Hello, I am sorry to hear about your negative experience at our clinic. At Kingwood Urgent Care, we strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. Your concerns have been addressed with our team. If you would like to discuss this matter further feel free to contact our Patient Liaison at 281-360-7502. Regards, Selma K. Clinic Manager.
Incompetent medical staff failed to perform a proper EKG for chest pain.