KT Nails Bar
💅 Beauty & Spa · Charlotte
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Painful underarm wax caused folliculitis due to technician's inexperience
Business reply on Google
Dear Lula Munroe, Thank you for sharing your feedback. We’re sorry to hear that your underarm waxing experience was not a positive one. Guest comfort and satisfaction are very important to us, and we take concerns like yours seriously. We appreciate you bringing this to our attention and will review your feedback with our team as we continue to improve. Thank you as well for your kind comments about our nail and eyebrow services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. KT Nails Bar | (704) 509-0313
Nail tech rushed, was rough, and made toes uneven
Business reply on Google
Hi IAM HER, Thank you for sharing your feedback and for choosing KT Nails Bar. We’re truly sorry to hear about your experience and we appreciate you letting us know. We’d love the chance to make this right. Please contact us at (704) 509-0313 so we can offer a complimentary fix and ensure your nails are exactly how you want them. We hope to see you again soon and provide the experience you deserve.
Deluxe pedicure service was incomplete and left calluses on feet.
Business reply on Google
Hi Kayla, thank you so much for sharing your experience. We’re really sorry your deluxe pedicure didn’t meet your expectations, especially during such an important time. Your feedback is very helpful, and we’ll make sure to address this with our team so that every visit meets the high standard you deserve. We truly appreciate you being a loyal guest and hope to provide a better experience next time.