Kuma's Corner
🍽️ Restaurants · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Poor food quality and inconsistent seating policy for customers
The burgers served were dry and of poor quality.
Business reply on Google
Sorry to hear we missed the mark, that’s not the quality we stand for. We appreciate the feedback and will share it with our team to improve.
Overpriced burgers with poor construction and low quality ingredients.
Business reply on Google
We’re sorry to hear you didn’t enjoy your experience. The feedback on our burgers and buns is appreciated, and we’ll be reviewing this with our kitchen team. Thanks for giving us a try, even if it wasn’t what you were hoping for.
undercooked food and poor service quality
Business reply on Google
Thanks for your honest feedback—we’re really sorry to hear your experience didn’t meet expectations. That’s not the standard we aim for, especially when it comes to food temperature, cook times, and attentive service. We appreciate you pointing these things out so we can address them with our team and make improvements. We’re glad you enjoyed the atmosphere, and we hope you’ll consider giving us another shot. We’d love the chance to get it right next time.
customers experienced food poisoning after eating burgers at the restaurant
Business reply on Google
Hi Milly, I'm sorry to hear about your experience at Kuma's. Please give us a phone call this week, ask for the manager. Our manager will be in everyday until 4 this week. Thank You
Long wait times and multiple errors with food orders and preparation
Discriminatory seating practices and inaccurate wait time information provided to…
Poor quality food and unsatisfactory customer service
Long wait times, poor staff behavior, and low quality food.
Long wait times, poor service, and poor food quality.
cold food and poor service provided by the staff
Long wait times, poor service, and unsanitary food and facilities.
The burger was burnt and the food wait time was excessive.
Staff ignored customers and responded with sarcasm regarding overcooked food.
The burger lacked flavor and the mac and cheese was cold.
Customer served raw meat resulting in food poisoning and poor service.
customer was overcharged for a side dish not ordered
Cold food served with inattentive and rude staff service.
The water served at the restaurant had a strange taste.
Long wait times and poor service compared to other guests