La Nails and Spa
💅 Beauty & Spa · Seattle
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer charged full manicure price for a simple nail trim.
Business reply on Google
Hi Jesica, We’re truly sorry to hear about your past experience and understand your frustration. 🙏 Our salon is now under new ownership and management, and we’re working hard to improve our service, pricing, and overall experience for our valued clients. We’d love the opportunity to welcome you back and make it up to you with a special discount on your next visit. 💕 Please feel free to contact us or stop by anytime — we’d be happy to take care of you properly this time. Thank you for your feedback, and we hope to see you again soon! 💅✨ – The LA nail Team
Staff provided poor service and caused a minor injury.
Business reply on Google
Hi Aastha, We’re very sorry to hear about your unpleasant experience. 🙏 Please note that our salon is now under new ownership and management, and we’re dedicated to providing a much better service to every guest. We truly apologize for what happened before and would love the chance to make it right. 💕 Please consider giving us another try — we’d be happy to offer you a special discount on your next visit to show our appreciation. Thank you for your honest feedback, and we hope to welcome you back for a better experience soon. 💅 – The LA nail Team
Poor manicure quality with uneven polish and damaged nail beds.
Business reply on Google
Hi KC Cairella, We’re truly sorry to hear about your past experience and completely understand your disappointment. 🙏 Please note that our salon is now under new ownership and management, and we’re working hard to ensure every client receives gentle, professional, and high-quality nail care. We’d love the opportunity to make it up to you with a complimentary service or special discount on your next visit. 💕 Please reach out or stop by anytime — we’d be happy to take extra care of your nails. Thank you for your feedback, and we hope you’ll give us another chance to show the improvements we’ve made. 🌸
Staff caused a finger injury and displayed unprofessional behavior.
Improper removal of dip powder caused damage to natural nail beds.
Staff were rough, unprofessional, and provided poor quality nail services.
Poor quality nails fell off shortly after service was performed.
Technician damaged natural nails during gel removal process.
The business overcharged for services and provided poor customer service.
Poor nail quality and unprofessional staff behavior during a dispute.
Staff provided poor service and unprofessional behavior during a manicure.
Nails broke within two hours after expensive wedding service.
Poor quality manicure resulted in peeling and damaged natural nails.
The business misrepresented service prices and overcharged the customer.
Staff were rude and the nail service was poor quality.
Unexpected additional charges applied after service completion
Staff ignored appointments, acted aggressively, and engaged in inappropriate physical…
Staff provided poor waxing service and demanded extra payment for corrections.
The nails are crooked and flimsy due to poor service quality.
Business refused to adjust price for missing service listed on menu