π¨ Hotels & Travel Β· Dallas
total experiences
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Hotel location is unsafe and facilities have maintenance issues.
Unsanitary showerheads and potential skin irritation from unclean bedding.
Hotel refused to modify reservation dates without explanation.
Hotel room was unsanitary with odors, roaches, and left behind items.
hotel charged higher rate than quoted and staff was rude
hotel provided incorrect room type instead of the reserved configuration
Hotel had poor maintenance, broken amenities, and unhelpful customer service.
hotel room was filthy with blood stains and bed bugs
Front desk staff disturbed guests at night for a booking error.
Lack of hot water, poor cleanliness, and uncomfortable room amenities.
Inaccurate website amenities and poor hotel service and maintenance
Vehicle break-in occurred and management refused to provide promised refund
Hotel room was dirty, noisy, and lacked basic amenities.
Unresolved deposit, broken room amenities, poor cleanliness, and unhelpful staff.
Front desk staff absent for over an hour
Vehicle break-ins occurred in the hotel parking lot with inadequate security response.
Hotel refused refund for pet hair damages and had facility maintenance issues.
Hotel charged card without notice and refused to provide a receipt.
Poor room maintenance, cleanliness issues, and lack of basic amenities.
The hotel rooms are infested with bed bugs and blood stains.