La Quinta Inn & Suites by Wyndham Jacksonville Mandarin

Lack of breakfast, poor housekeeping, and closed fitness center facilities.

rude staff, poor room conditions, broken amenities, and undisclosed incidental charges.

Hotel smells like sewage and the pool is out of order.

The hotel has poor service and dirty rooms and hallways.

Hotel suffered from sewage odors, poor cleanliness, and excessive noise.

Uncomfortable beds, hidden fees, poor maintenance, and safety concerns.

Unexpected fees, low water pressure, carpet stains, and bugs in room.

Poor room maintenance, lack of hot water, and unsafe exterior conditions.

unexpected additional taxes and fees added to the room rate

The hotel overcharged for pet fees and has insecure room doors.

Staff provided incorrect incidental fee information and failed to locate reservation.

hotel failed to honor the advertised pet fee policy

Hotel amenities were unavailable and unexpected charges were applied to points stay.

Hotel rooms and hallways were unsanitary with stains and odors.

Staff were rude and the pool was closed without prior notice.

unauthorized charge for towel damage and dismissive management response

hotel failed to provide a refund for a cancelled booking

Hotel is dirty, outdated, and lacks basic room amenities and supplies.

Missing room amenities and poor water quality reported by guest.

Staff entered room without permission and property has a rat infestation.