La Quinta Inn & Suites Houston Bush Intl Airport E

The hotel room was filthy and management ignored the complaint.

The hotel has a strong chemical and musty odor throughout.

Hotel rooms were dirty and smelled of cigarette smoke.

Poor room maintenance, unhelpful staff, and overbooking issues.

Hotel overbooked and refused to provide a monetary refund

The hotel room has a moldy smell and poor cleanliness.

Hotel room was dirty with mold odor and uncleaned surfaces.

Broken room fixtures and dirty pool with unhelpful staff

Clogged toilet and rude front desk staff response

Unreliable airport shuttle service and staff handling food while visibly ill

Hotel rooms were filthy with stains, debris, and a mildew odor.

multiple hotel rooms lacked hot water and staff refused maintenance assistance

Unsanitary room conditions and unprofessional, hostile staff behavior.

Hotel failed to provide scheduled airport shuttle service

The hotel room bedding and bathroom were dirty and poorly maintained.

hotel rooms had mildew odors, stains, broken lights, and insecure doors

Staff member hung up on customer during a reservation inquiry.

Shuttle departed earlier than scheduled causing the guest to miss it.

Inaccurate shuttle information and rude staff caused missed airport transportation.

Rude shuttle driver and misleading shuttle departure times caused missed flights.