Lake Union Mail
📦 Shipping & Delivery · Seattle
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Stamps are sold at a higher price than the post office.
Staff member was rude, incompetent, and exhibited discriminatory behavior.
Business reply on Google
We changed ownership in May 2025, and hope you might have a moment to come back and visit. We make an effort to provide a welcoming third space for your mail and postage needs.
Staff member exhibits rude behavior and potential discriminatory conduct.
Business reply on Google
We changed ownership in May 2025. While the USPS does provide the added convenience of direct drop off for your postage we offer additional services, UPS, Fedex, DHL, notary services, printing and packing materials. We are striving hard to provide a safe community third space for your mail and shipping needs.
Business lost a package containing a high-value bracelet
Package lost and staff provided unhelpful customer service.
Staff refused to provide tape for prepaid packages without prior notice.
Excessive printing costs and slow, outdated equipment.
Business reply on Google
Our usual printer was out of service yesterday. The rates are $1.50 per page for scanning / printing from email or from a USB drive up to 10 pages, then $1 per page thereafter. Regular copies / prints are only $ .15 per page. Because of the inconvenience our slower printer, we only charged you $1/per page ($9 total plus tax). We were concerned you might need the pages you left behind on the printer so we have saved them for you behind the counter. We completely understand your dissatisfaction and hope it will not affect a future visit to our store.