Lakeline Mall
🎬 Entertainment · Cedar Park
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Elevator inspection is expired and the unit rattles during operation.
Limited store selection and lack of dining variety at the mall.
Business reply on Google
Thank you for your review. We're always working with partners to add new and exciting merchants. We strive to provide the best possible shopping experience with premium accommodations such as EV parking, free WiFi, and family-friendly areas. If you would like to tell us more about what you would like to see during future visits, please reach out to us at https://www.simon.com/contact.
Photographer was rude and discriminatory toward a child with autism.
The mall lacks proper signage regarding their firearm policy.
The mall air conditioning is broken causing dangerously high indoor temperatures.
The product received did not match the advertised packaging.
Business reply on Google
Hi Ari, we appreciate your feedback. Our goal is to provide a world-class shopping experience for our community in Cedar Park. We will pass your concerns along to the merchant and hope that you'll visit us again for a better experience.
The mall has broken air conditioning, trash, and lacks security cameras.
Business reply on Google
Hi KM, thanks for letting us know. Our goal is to provide a safe, comfortable, and seamless shopping experience for our community in Cedar Park. Your feedback is important to us, and we'll make sure to share it internally. Feel free to let us know more about your visit by reaching out at https://www.simon.com/contact.
Gumball machine failed to dispense product after payment
Business reply on Google
Thanks for sharing your experience, Angela. We’ll look into this issue with our maintenance team at Lakeline Mall. Please reach out at https://www.simon.com/contact if you would like to discuss this further.
Poor signage and inadequate exterior lighting create safety concerns.
Business reply on Google
Hi Ronald, we're sorry to hear about this. We're dedicated to providing the best possible shopping experience, and we'll make sure to share your concerns with our team. We're always improving and hope to see you again for a better experience. Please reach out to us at https://www.simon.com/contact if you would like to discuss this further.
The mall is dirty and has undesirable vendors in walkways.
Business reply on Google
Hi Dan. We appreciate you taking the time to provide your thoughts. Our operations team will review your concerns regarding cleanliness and store placement to enhance the mall environment. You’re welcome to share more details at https://www.simon.com/contact.
Technician failed to install screen protector and was disrespectful to customer.
Business reply on Google
Hi Karim, thank you for sharing this with us. We want to ensure everyone feels welcome in every merchant at Lakeline Mall. If you'd like to share more details about your visit, we'd love to hear from you at https://www.simon.com/contact. We'll make sure that your feedback reaches the shop and hope you’ll visit us again for a better experience.
The mall is poorly maintained with dirty common areas and bathrooms.
Business reply on Google
Hi Aaryan. Thank you for sharing your observations about Lakeline Mall’s current state; we will address these points with our maintenance and store teams to enhance the environment. Your input is valuable as we strive to improve for all guests. For any additional questions, please contact https://www.simon.com/contact.
The mall lacks desirable stores and requires a renovation.
Business reply on Google
We appreciate your feedback, Yalda. We're always looking for ways to enhance the shopping experience for our visitors, and your input helps highlight areas we can focus on. We'll be sure to share this with our team. If you have any other suggestions on how we can make future visits more enjoyable, please contact us at https://www.simon.com/contact. We hope to see you again for a better experience. Thank you again for sharing this with us.
The mall and bathrooms were dirty and smelled of marijuana.
Business reply on Google
Hi Danni, we appreciate your feedback. Our goal is to provide a world-class shopping experience for our community in Cedar Park. That of course means ensuring everything is clean and well-maintained. Please reach out at https://www.simon.com/contact so that we can get in touch with you and hopefully earn back your trust.
The mall has many closed shops and low foot traffic.
Business reply on Google
We’re sorry to hear about your recent experience, Rahul. We’re committed to enhancing the shopping environment and would like to address your concerns directly. Please reach out to us at https://www.simon.com/contact so we can assist you further.
Broken facilities and unhygienic bathrooms with aggressive booth attendants.
Business reply on Google
Hi Tiffany. We’re sorry to hear about your recent experience and the issues you encountered. We’re addressing the maintenance and cleanliness concerns you mentioned and will review the service provided by our staff. For further assistance or to provide additional details, please contact us at https://www.simon.com/contact.
Aggressive sales tactics and store closures at the mall.
Business reply on Google
Hello Hailee, We're sorry to hear about your experience and appreciate your feedback. Please reach out to Simon's customer care team at (512) 257-7467 so we can address your concerns. Best regards
aggressive kiosk sales staff harass shoppers throughout the mall
Arcade games malfunction and retain customer money without providing service.
Business reply on Google
Hi Vivian, thank you for your review! We're sorry to hear you had a frustrating experience, we really appreciate you bringing this to our attention. For more information regarding a refund for the kiddy rides, please contact CTM Group Inc. at 1-800-951-3320. - Alyshia R. Marketing Administrator
Mall allows predatory resort discount scammers to operate on premises.