Landmark's Century Centre Cinema
🎬 Entertainment · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The cinema screens and projectors are too dark.
Parking gate malfunctions and ticket validation issues cause extra charges.
Slow elevators, poor food service, and unhelpful staff at the cinema.
staff refused service and treated students with disrespect
Usher provided poor service and gave incorrect directions to the theater.
The quality of food and drinks was extremely poor.
The cinema theater room lacked heating during the winter.
poor audio quality and dim screen in auditorium seven
Movie started early and staff refused to provide a refund
Restrooms are locked and parking garage assistance is unavailable.
Restrooms were locked preventing customer access during a visit.
The parking fee charged was significantly higher than the advertised rate.
Business reply on Google
Hi Dan, we do not own the parking garage and therefore cannot determine its pricing. We'd encourage you to reach out to the operators if you feel the parking charge is unfair. Thank you for the feedback and we're sorry you didn't enjoy your visit.
The projectionist failed to adjust audio and obstructed the screen.
Business reply on Google
Hi Saad, we're sorry you didn't enjoy your visit. We'd like to get some more information about this if possible. Could you please reach out via the Contact form on our website?
Renovations negatively impacted the historical aesthetic of the building.
Business reply on Google
Hi Robert, you've left this review for a movie theatre located in the shopping center, we had nothing to do with the construction of the center.
Water leaking from the ceiling created hazardous conditions in the parking garage.
Axe throwing noise from nearby facility disrupts movie viewing experience.
Confusing parking garage layout and high parking fees.
An unauthorized person entered the theater during the movie.