Landmark's Ritz Five

🎬 Entertainment · Philadelphia

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverTechnical IssueFrom Google Reviews
Jul 17, 2026

The theater had poor temperature control and improper film projection alignment.

NeverCleanliness & HygieneFrom Google Reviews
May 9, 2026

The theater has broken seats and is in poor condition.

NeverStaff BehaviorFrom Google Reviews
Mar 9, 2026

Rude staff, salty popcorn, and an out of order urinal.

NeverCleanliness & HygieneFrom Google Reviews
Mar 8, 2026

The theater is dirty, in disrepair, and staff are unfriendly.

NeverCustomer ServiceFrom Google Reviews
Dec 29, 2025

Poor facility maintenance, uncomfortable seating, and inattentive staff.

NeverCustomer ServiceFrom Google Reviews
Dec 29, 2025

Theater had no heat, poor sound quality, and bad projection.

NeverOtherFrom Google Reviews
Dec 20, 2025

The theater temperature was freezing and the screen quality was poor.

NeverTechnical IssueFrom Google Reviews
Dec 3, 2025

Poor projection quality and distracting noises during the film screening.

NeverCleanliness & HygieneFrom Google Reviews
Jul 20, 2025

The theater building has mold, water damage, and ceiling holes.

NeverCleanliness & HygieneFrom Google Reviews
Jul 9, 2025

The theater has leaking ceilings and a rodent infestation.

NeverOtherFrom Google Reviews
Jul 6, 2025

The movie theater was excessively hot and lacked proper air conditioning.

NeverCleanliness & HygieneFrom Google Reviews
Jul 3, 2025

The theater room lacked air conditioning and had an unpleasant odor.

NeverCustomer ServiceFrom Google Reviews
Jun 27, 2025

The theater lacks air conditioning and has poor customer service.

NeverCustomer ServiceFrom Google Reviews
May 22, 2025

theater had structural damage, oversold seating, and poor facility maintenance

NeverCleanliness & HygieneFrom Google Reviews
Aug 6, 2024

The theater had poor ventilation and a strong mildew odor.

NeverCustomer ServiceFrom Google Reviews
Feb 6, 2024

Staff provided stale popcorn and were dismissive of customer feedback.

NeverTechnical IssueFrom Google Reviews
Nov 5, 2023

film projection was out of sync and staff dismissed the complaint

NeverProduct / Service QualityFrom Google Reviews
Sep 1, 2023

The theater is showing mainstream movies instead of independent films.

NeverCleanliness & HygieneFrom Google Reviews
Jul 23, 2023

The theater has visible mold growth and water damage.

NeverCleanliness & HygieneFrom Google Reviews
Jul 20, 2021

Water leaking from the ceiling creates a safety hazard.