Lane Aviation

Business reply on Google

Hi Mark, we are sorry to hear you had such a bad experience with Signature Flight Support. If there is anything Lane Aviation can help you with we would love to earn your business. We are highly rated for FBO services.

Business reply on Google

We do read and consider all our reviews. We acknowledge that hiring is extremely challenging in the post-pandemic era and an industry-wide problem. We regularly communicate with our industry partners and are above many aviation companies’ starting wages. We also offer merit and step raises to our employees as they grow and gain new skills. We have a very rich benefit plan which includes health insurance, life insurance, eye, dental, and 401(k) with employer match, so we are not sure where the information is being supplied that we do not offer good benefits. We also agree that we do have a wonderful staff which has enabled us to stay family-owned for over 88 years.

Business reply on Google

Thank you for letting us know about your issue today at Lane Aviation. We take these matters very seriously and the situation was addressed shortly after your visit. I hope that you will give us another opportunity to improve your experience with Lane. If you would be comfortable calling into the FBO I would like to talk with you directly, or you can email me at [email protected]. Best regards, Stastia 614-237-3747 x149.