Last Resort Car Rental

Customer alleges discriminatory refusal of service by staff

company failed to refund deposit and accused customer of vehicle damage

High daily rental rates for poor quality vehicles.

Staff member was rude and applied unexpected extra charges.

company failed to provide promised discount and alleged undisclosed vehicle damage

Limited mileage policy and staff unavailability during pickup and drop-off.

Excessive charges for minor vehicle damage without insurance involvement

The company falsely accused the customer of causing previous vehicle damage.

Staff member was rude and unhelpful during a rental inquiry.

Company made an unauthorized charge for a broken rental car key.

Unexpected high costs and hidden mileage fees for rental car

Unexpected rental restrictions and unauthorized additional credit card charges.

Staff used verbal abuse and threats following a pricing dispute.

Staff member was rude and yelled at the customer.

Rental car was dirty, smelled bad, and had a dead battery.

Rental vehicle had broken air conditioning and poor customer support

Vehicle had broken cruise control and non-functional air conditioning

business altered contract terms after customer signature