LATAM Airlines

Airline failed to provide assistance after stranding passenger far from destination.

Airline changed itinerary and prevents purchasing luggage through the app

Flight delays, poor staff assistance, and lost luggage caused significant travel…

Airline failed to provide a full refund for a canceled flight.

Frequent flight delays and cancellations with poor customer support.

Airline overbooked flight leaving passengers stranded at the gate

Airline overbooked flight and failed to seat passengers despite available capacity.

The airline cancelled flights and provided poor customer service.

Inability to modify flight booking details

Inability to change flights due to website and customer service failures.

website displayed incorrect pricing that increased significantly during checkout

Staff denied boarding and retaliated by cancelling the customer's flight.

Airline refused to provide a refund for a canceled flight.

Airline rescheduled flight without notification and refused to resolve billing issues

Disorganized ground service and unprofessional staff behavior during the flight.

excessive baggage fees and poor service during transit

Unclear baggage cutoff times and lack of assistance with missed connections.

Airline denied boarding despite passenger arriving two hours before flight.

Unresponsive customer service and unnotified flight cancellation with itinerary changes

Airline denied boarding and charged excessive fees for flight changes