Laurel Nail Salon

💅 Beauty & Spa · Philadelphia

NeverAbsolutely not. I’d never go back, buy again, or use them again.
10

total experiences

10%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Sep 26, 2025

Nail technician caused physical damage to customer's natural nails during service.

Business reply on Google

Dear K, We’re truly sorry to hear about your recent experience with us. We value your feedback and will share it with our team to ensure this situation does not happen again. Please know that we take your concerns seriously and would appreciate the opportunity to make things right. If you are open to it, we’d love to speak with you directly to better understand and resolve this matter.

NeverCustomer ServiceFrom Google Reviews
Aug 10, 2024

Customer received poor service when requesting an acrylic removal.

NeverProduct / Service QualityFrom Google Reviews
Feb 16, 2023

Gel manicure peeled off the day after application.

NeverCustomer ServiceFrom Google Reviews
Apr 3, 2022

Nail technician failed to provide requested almond shape and uneven length.

NeverCustomer ServiceFrom Google Reviews
Jan 28, 2022

poor quality nail painting and application

NeverCustomer ServiceFrom Google Reviews
Aug 15, 2021

Technician rushed service causing cuticle injury and poor nail quality.

NeverWait & DelaysFrom Google Reviews
Jun 7, 2021

Customer waited three hours for an appointment but was turned away.

NeverCustomer ServiceFrom Google Reviews
May 25, 2021

The pedicure service was rushed and lacked proper soaking time.

NeverCustomer ServiceFrom Google Reviews
Mar 6, 2021

Technician performed poor quality nail service and refused to fix errors.

NopeCustomer ServiceFrom Google Reviews
Feb 2, 2020

Staff failed to provide the requested acrylic nail service