💅 Beauty & Spa · Philadelphia
total experiences
replied on google
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Nail technician caused physical damage to customer's natural nails during service.
Business reply on Google
Dear K, We’re truly sorry to hear about your recent experience with us. We value your feedback and will share it with our team to ensure this situation does not happen again. Please know that we take your concerns seriously and would appreciate the opportunity to make things right. If you are open to it, we’d love to speak with you directly to better understand and resolve this matter.
Customer received poor service when requesting an acrylic removal.
Gel manicure peeled off the day after application.
Nail technician failed to provide requested almond shape and uneven length.
poor quality nail painting and application
Technician rushed service causing cuticle injury and poor nail quality.
Customer waited three hours for an appointment but was turned away.
The pedicure service was rushed and lacked proper soaking time.
Technician performed poor quality nail service and refused to fix errors.
Staff failed to provide the requested acrylic nail service