π Beauty & Spa Β· Philadelphia
total experiences
replied on google
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The business charged unnecessary fees for poor quality nail services.
Poor quality manicure with rushed service and premature chipping.
tools are not sterilized causing customer infections
Business reply on Google
Dear Johnetter Williams, we apologize for this inconvenience. We appreciate your visit and support towards our business. May we ask about the condition of your nail at the moment and hopefully, it is now recovered. Customer health and trustworthiness are always our standards. Each tool is thoroughly sanitized and single-used for everyone's safety. Also, we believe that the service prices go with its quality and we guarantee the best range in the market since customer experience is core. Kindly note that without the customer's approval, we would never perform any services. There must be a misunderstanding during your visit. Please contact us soon via +1215 333-2027 for the best assistance. We are looking forward to hearing from you soon and having the second chance to serve you as our dear customer again.
Technician was unable to perform requested nail designs and displayed unprofessionalβ¦
The business inconsistently charges customers different prices for services.
The nail service was rushed, inconsistent, and resulted in poor quality.
Staff prioritized walk-in customers over clients with scheduled appointments.
Business stops performing acrylic nail services an hour before closing time.
Hidden charges and poor quality service during a manicure
customer overcharged for nail services and hidden design fees
Staff caused physical injury and performed poor quality nail services.
Inappropriate music and videos were played during the service.
Poor quality gel nails and unprofessional customer service from staff
inconsistent pricing and poor quality of nail and eyebrow services
Staff member was rude and provided poor quality nail service.
Nails broke prematurely and staff provided poor customer service.
Poor quality pedicure and nails broke within one week
Technician ignored shape request, poor application, and overcharged for services.
Poor nail service quality and unprofessional staff behavior.
Nail technician caused injury and performed poor quality work.