LC Dublin
🎬 Entertainment · Dublin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Persistent black mold issues and refusal to terminate lease agreement
Business reply on Google
Avery, we are very sorry to hear about your experience and understand how frustrating and concerning this situation has been for you. We truly appreciate you bringing this to our attention and the opportunity to speak with you directly. Concerns about your home and health are incredibly important, and we recognize the stress this process has caused. Thank you for taking the time to speak with us and share these details. Please know that your concerns are taken seriously, and we’re glad we were able to work together toward a resolution.
Management restricts personal items displayed in apartment windows.
Business reply on Google
Thank you for sharing your thoughts with us. We value feedback from our residents and are committed to enhancing the living experience for everyone in our community. If you have specific concerns or suggestions, please feel free to reach out to our management team directly. We are here to assist and ensure your satisfaction.
Poor snow removal and aggressive towing of unregistered vehicles.
Business reply on Google
Thank you Lonny for taking the time to leave a review. At this time, we are unable to verify this review as coming from a resident of our community. That said, we strive to maintain a safe and well-managed environment, including timely snow removal and clear parking policies. We encourage residents to reach out to the office directly so we can assist with any concerns.
Poor maintenance, unresponsive management, and unresolved neighbor issues at apartment…
Business reply on Google
Thank you for taking the time to share your feedback. We appreciate you taking the time to leave a review, though we are disappointed to hear that your experience has not met your expectations. We understand your concerns regarding pet waste, maintenance, and communication. These issues are not representative of the standards we aim to maintain, and we are reviewing them internally. Rent and fee adjustments are based on market conditions and operational costs, and we strive to provide transparency around these changes. If you have unresolved maintenance requests or ongoing concerns, we encourage you to contact the leasing office directly or submit a written request, so we can address them appropriately.
Management failed to maintain safe sidewalk conditions during winter weather
Business reply on Google
Thank you for your feedback. We take all resident concerns seriously and appreciate the opportunity to clarify. After reviewing the phone call, the verbiage stated in your review does not reflect the conversation that took place. Gabrielle reached out to gather your perspective on the best location for snow placement so she could relay that information to our snow removal vendor. While we understand the question may have come across differently than intended, the goal was to find a solution that suited resident needs and prevent the issue from recurring. At no point was it stated that your call was an inconvenience, the manager was working that day, and returning your call was neither a concern nor an inconvenience. We also want to address the claim that any review above two stars is dishonest. Our community is home to many residents who have positive experiences. While we understand frustrations can arise, it’s important to recognize that experiences vary, and we remain committed to providing the best possible service to all our residents. We recognize that winter weather can create challenges, and we are always looking for ways to improve our processes. If you have any further co
Unjustified move-out charges and poor maintenance scheduling and enforcement.
Business reply on Google
Hello, Thank you for taking the time to provide us with your feedback. Since the time this review was posted, it seems that your household and the office have reached an agreement that satisfies both parties regarding the move-out concern. If you would like to discuss this further, please do not hesitate to contact us.
Apartment had missing appliances, maintenance issues, and unfair move-out charges.
Business reply on Google
Hello, We apologize for missing the mark during your stay at LC Dublin. Please contact our office at 614-529-4278 to address any concerns about your move-out statement. We are committed to resolving this matter and improving your experience. -LC Dublin Management
Apartment has severe maintenance issues, pest infestations, and fraudulent utility…
Business reply on Google
Hello, We apologize for missing the mark during your stay at LC Dublin. Please contact our office at 614-529-4278 to address any concerns about your move-out statement. We are committed to resolving this matter and improving your experience. -LC Dublin Management
unresponsive staff and poor communication regarding unit availability
Business reply on Google
Hi Brynn, Thank you for taking the time to leave us feedback regarding your experience. This falls short of the high standards we aim to uphold for our residents. Your feedback is invaluable to us, and we take it seriously. We will review our application process thoroughly to identify areas for improvement and ensure that future applicants have a smoother and more transparent experience. I'd like to clarify how our waitlist option operates. It serves as a convenient tool for prospective residents who wish to stay informed or have priority access to homes that may become available beyond our current listings. It's important to note that being on the waitlist does not automatically reserve a home. Instead, it acts as a placeholder until individuals confirm their intention to proceed with a specific home. Furthermore, our waitlist operates on a first-come, first-served basis. This means that those ahead of you on the list, who have applied and expressed interest in a particular floorplan, have the first opportunity to reserve that floorplan before offers are extended to others. This was the case in the specific situation you mentioned. However, our Community Manager is eager to addres
Management charged fraudulent carpet fees and increased monthly bills unexpectedly.
Business reply on Google
Hello, Your concerns are incredibly important to us, and we take them very seriously, thank you for taking the time to share your experience. Increases rolled out by AEP last year affected all communities across Columbus Ohio. An area we work tirelessly on is making sure we control what we can. We have systems set in place to catch any possible areas of exposure, such as high water usage reports. This allows us to quickly address any utility concerns before they reflect on the resident's bill. Carpets are pulled back after each move-out, which is where the stains are seen and properly documented. We are required to replace the carpet that shows any signs of staining after the resident has moved out. However, we appreciate the feedback and will take it into consideration for future communications with prospective residents to ensure they are aware of all aspects of renting with us. If you have any further questions or would like to discuss further please contact the Community Manager. Thanks,
Unjustified maintenance charges and inflated utility bills at apartment complex.
Business reply on Google
Hello, Your concerns are incredibly important to us, and we take them very seriously, thank you for taking the time to share your experience. Increases rolled out by AEP last year affected all communities across Columbus Ohio. An area we work tirelessly on is making sure we control what we can. We have systems set in place to catch any possible areas of exposure, such as high water usage reports. This allows us to quickly address any utility concerns before they reflect on the resident's bill. Carpets are pulled back after each move-out, which is where the stains are seen and properly documented. We are required to replace the carpet that shows any signs of staining after the resident has moved out. However, we appreciate the feedback and will take it into consideration for future communications with prospective residents to ensure they are aware of all aspects of renting with us. If you have any further questions or would like to discuss further please contact the Community Manager. Thanks,
Unresolved maintenance issues, mold infestation, and unfair lease termination demands.
Business reply on Google
Hello, We apologize for missing the mark. Since the posting of this review, we have successfully came to a resolution that works for you. I am happy to we have been able to turn this situation around for you. -Community Manager
Maintenance failed to repair a broken dryer for several months.
Business reply on Google
Hi Rachel, I am very sorry that we missed the mark on this. I am happy that your issue has since been resolved. If you would like to discuss further please, call the office and request the community manager.
Maintenance failed to repair or replace a broken washing machine.
Business reply on Google
Hi Abby, Thank you for taking the time to leave a review. I am sorry to hear we did not meet your expectations. I am happy to hear that this has since been resolved. If you have anything additional you would like to talk about please feel free to call the office and ask for the Community Manager.
Six week delay in replacing a broken dryer with poor communication
Business reply on Google
Hello Xander, Thank you for taking the time to leave us a review. I apologize that we have missed the mark on these items. Please reach out to the office and ask for Gabrielle (Community Manager). In addition; we will be following up with a phone call to discuss ways we can rectify this situation.
poor sound insulation and low quality apartment construction
Management withheld security deposit and failed to address mold issues.
Incompetent staff, slow repairs, poor maintenance, and thin walls.
Business reply on Google
Brian, Thank you for taking the time to let us know how we are doing, we appreciate the feedback as it gives up opportunity for growth. If you would like to discuss this further please fee free to reach out 614-529-4278 Kindest, LC Dublin Management
Leasing office withheld security deposit and facilitated loss of funds
Business reply on Google
Megan, Thank you for your feedback and I'm sorry that your moveout experience was less than ideal, if you would like to discuss further, please don't hesitate to reach out to the Office, 614-529-4278 Kind Regards, LC Dublin Management
Front office staff are incompetent and fail to address maintenance issues.
Business reply on Google
John, Thank you for your time and feedback, please feel free to contact the office if you would like to discuss further. Kind Regards, LC Dublin