Life Health Fitness

Business reply on Google

Thank you for your feedback. We take the health and comfort of our members very seriously. Life Health Fitness has a strict no-smoking and no-vaping policy inside our facility, and that policy applies to both members and staff. While an object appearing in a video does not indicate it was used inside the gym, we understand your concern. We consistently enforce our policies and appreciate feedback that helps us maintain the environment our members expect.

Business reply on Google

Hi Hillary, I am sorry I am just seeing this message. Can you email me at [email protected] upon reviewing your account I don’t see any extra charges. Just your monthly and active packages. I am happy to help clarify any issues. Look forward to hearing from you.

Business reply on Google

Hi, yes we are finishing up the rooms now. Have you passed by to see the progress? We have a new class being offered next week. Working on adding more. Also can you please email me at [email protected] …curious who would say to forget about it? Hope you will visit us soon. Thank you.

Business reply on Google

The filters are absolutely changed regularly. Please share why do you think it’s not changed? The light for some reason can’t be reset or at least we can’t figure it out. But I 💯 can assure you it’s changed regularly I can even show receipts. Please ask front desk if interested. Anything else please email me at [email protected]

Business reply on Google

I am sorry to hear about your experience. Can you please let me know how you requested cancellation? There is a process. To confirm I have not received an email with your request. My email is [email protected] There is another email and the staff can fill out a form if you came in person with request. If you emailed the other email please forward it to me at [email protected] I can get it cleared up for you but need to see what happened. Note:there is a 30 days cancellation Look forward to getting this cleared up for you.

Business reply on Google

Thank you for this feedback. LHF is under new management and we will work on preventing this from happening to other members such as yourself. If you would like to discuss this, please dont hesitate to call and ask for management.

Business reply on Google

Thank you for this feedback. LHF is under new management and we will work on preventing this from happening to other members such as yourself. If you would like to discuss this, please dont hesitate to call and ask for management.

Business reply on Google

Hi Cindy, I am now aware of your situation after you put this on Yelp. I am not sure what information you did not receive?? Management made me aware that you requested to freeze for 3 months via email. In the email you even related that the staff informed you how much it would be. Your email to management was sent after 8pm on Tuesday night and it puts you in cue to get back to you. You have not been charged since next billing is June 1st so your concerns can still be addressed. I also heard about your unkind call last night to the staff. please email me at [email protected] with a good time to call you. Thank you and have a blessed day

Business reply on Google

Hi, thank you for the kind words. I invite you to come see how we are doing now. Changed a bit since 2022 and I am sure you will be even more pleased. Would appreciate it you share where you felt we lacked as a business? We don’t want anyone to feel we are not transparent. You can email me at [email protected] or let us know if you come visit. All the best of life and health.

Business reply on Google

Hi, we would love the opportunity to look into your claims. Please email us at [email protected] I am sure there must be some misunderstanding. We are here to help.

Business reply on Google

Hi, I am sad to hear you are no longer with us. I wish you would of expressed your concerns directly to us while you were still a member. Did you cancel a few months ago? We did have a short timed problem with the HVAC units on the 3rd floor due to a weak router hence when the club was busy you felt the air stiff. It has been fixed and is much better. As for your complaint about Brayan… I will mention it to him. He is a cheerful personable person which is why the majority appreciate him but I will definitely relay your review. Again, we are sad to see you go and hope you will find your club and continue with you fitness journey. All the best of life and health.

Business reply on Google

Hi, yes I am sorry we can longer participate with them. I am not sure why they still have us listed. We will work on contacting them about it. Not sure how that makes us shady if it’s them listing it not us. Again I am sorry. All the best wishes to you

Business reply on Google

Thank you for taking the time to review us. I hope soon you can see us to be 5 stars. Sorry about the announcements I am sure you have noticed that not happening as so, since you let is know.

Business reply on Google

Who did you speak with in management? $9.99 is usually what the billing company charges when a payment is late. Please call the gym to discuss. This is a misunderstanding.