π Beauty & Spa Β· Glendale
total experiences
replied on google
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Poor quality nail service and failure to honor advertised cash discount.
Business reply on Google
We are so sorry about that,if you feel not happy, please come back to fix it,Thank you.
Poor quality manicure and pedicure with damaged nail beds
Business reply on Google
Hello Rachel Sorry for your unhappy services with us ,but you booked 2 appointments a day online around 11:00 am and another at 4:30pm because of that so Hannah and Helen could not serve you,they had their appointment that time,just explain so that you can understand us,Anything wrong with your nails please come back and we will make you happy ,Sorry again.
Nail polish failed to cure properly and salon refused a refund.
Poor service quality and unauthorized tip distribution by staff.
Long wait times, poor service quality, and unprofessional staff behavior.
Technician caused pain and performed poor quality nail application.
Business reply on Google
Hello Raquel Tecumseh. So sorry for unhappiness that happened yesterday evening.Can you come back and give us a chance to serve you ? Please,Thank you.
The nail application was uneven and developed bubbles within a week.
Business reply on Google
Thank you for sharing the experience.We're truly sorry about it,Can you comback for fixing it? Your feedback is invaluable and address to our team for improvement,thank you!
The nail technician failed to shape the nails correctly.
Business reply on Google
Hello Lisa Benally .We are new owner and we have new system. We checked on our customers system and didn't find any customers like your name,and don't know when you got your nails done because we just take over this nails salon just 2 weeks ago ,we are new owner and don't know before that..so sorry If anything wrong you can come to fix ,thanks you and appreciate about it.
Technician performed poor quality nail work and failed to match shape.
Poor quality manicure performed in a dirty salon environment.
Staff caused physical injury and performed poor quality nail application.
Business reply on Google
Hello Hala Sayegh,Iβm a new manager ,sorry about that.We will try to serve better ,hopefully you will come back ,thanks you.
Technician cut the customer's toe during a pedicure
Business reply on Google
Hello Liliana. We are sorry about that,We are now new owner and we take over this salon .We are so sorry for this.Please fell free to come back and we sure everything is ok right now.You will have special discount when you come back.Thanks you.
Poor manicure application and unprofessional staff behavior
Business reply on Google
So sorry about it. That was the old owner and she left here like a month ago. Now we are new owner and hope you comback ,give us a chance to a great job for you,thanks you.
Staff refused to fix poor quality acrylic nails and acted unprofessionally.
Customer sustained a physical injury and was overcharged for the service.
Improper nail application caused nail fungus and unexpected price increases.
Staff ignored requests, performed poor nail art, and overcharged the customer.
Rude staff, poor pedicure quality, and unkempt salon environment.
Customer developed nail infections following a refill service.
Owner displayed aggressive and unprofessional behavior toward a customer.