Local MD Urgent Care

🩺 Health & Wellness · Chicago

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

64%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jun 28, 2026

Staff refused to look up patient information or provide assistance.

NeverCustomer ServiceFrom Google Reviews
Mar 24, 2026

Inaccurate diagnostic testing and failure to provide appropriate medical treatment.

NeverCustomer ServiceFrom Google Reviews
Feb 28, 2026

Staff refused service before the posted closing time.

Business reply on Google

We are sorry to hear about your experience. At Local MD Urgent Care, we strive to provide the best care possible. Please contact us at 708-922-0911 or [email protected] so we can address your concerns directly.

NeverCleanliness & HygieneFrom Google Reviews
Feb 24, 2026

The facility was unsanitary and staff provided unprofessional service.

Business reply on Google

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced. Please reach out to us at 708-922-0911 or [email protected] to discuss how we can make things right.

NeverStaff BehaviorFrom Google Reviews
Jan 3, 2026

The urgent care facility has unprofessional staff members.

Business reply on Google

We regret that your experience was not satisfactory. Please reach out to us at 708-922-0911 or [email protected] so we can address your concerns and work towards a resolution.

NeverBilling & ChargesFrom Google Reviews
Dec 9, 2025

The clinic failed to record a physical and demanded additional payment.

Business reply on Google

We're sorry to hear about your experience. Our goal is to provide exceptional care, and we'd like to make it right. Please reach out to us at 708-922-0911 or [email protected].

NeverCustomer ServiceFrom Google Reviews
Oct 3, 2025

The facility failed to provide test results or answer phone calls.

Business reply on Google

We're sorry to hear about your experience. Our goal is to provide exceptional care, and we'd like to make it right. Please reach out to us at 708-922-0911 or [email protected].

NeverCustomer ServiceFrom Google Reviews
Sep 4, 2025

Provider was rude and dismissive during the patient consultation.

Business reply on Google

We are sorry to hear about your experience. At Local MD Urgent Care, we strive to provide the best care possible. Please contact us at 708-922-0911 or [email protected] so we can address your concerns directly.

NeverWait & DelaysFrom Google Reviews
Mar 20, 2025

Long wait time due to understaffing at the front desk

NeverWait & DelaysFrom Google Reviews
Mar 14, 2025

patient waited four hours without being seen by a physician

NeverWait & DelaysFrom Google Reviews
Mar 10, 2025

Long wait time despite appointment and inability to operate X-ray equipment

NeverCustomer ServiceFrom Google Reviews
Jan 29, 2025

Inadequate medical examination and lack of follow-up communication.

NeverCustomer ServiceFrom Google Reviews
Jan 25, 2025

Business closed before posted hours while staff were still present

NeverRefund & ReturnFrom Google Reviews
Jan 2, 2025

Staff failed to provide promised service and refused a refund.

Business reply on Google

We're sorry to hear about your experience. Our goal is to provide exceptional care, and we'd like to make it right. Please reach out to us at 708-922-0911 or [email protected].

NeverWait & DelaysFrom Google Reviews
Dec 18, 2024

Excessive wait times and unprofessional staff behavior

Business reply on Google

We are sorry to hear that your experience did not meet your expectations. Please contact us at 708-922-0911 or [email protected] so we can discuss your concerns and make improvements.

NeverStaff BehaviorFrom Google Reviews
Dec 9, 2024

Front desk staff was rude and medical results were not provided

Business reply on Google

We are sorry to hear about your experience. At Local MD Urgent Care, we strive to provide the best care possible. Please contact us at 708-922-0911 or [email protected] so we can address your concerns directly.

NeverCustomer ServiceFrom Google Reviews
Dec 2, 2024

Doctor provided disrespectful care and ignored patient pain symptoms.

Business reply on Google

We are sorry to hear about your dissatisfaction. At Local MD Urgent Care, we aim to provide excellent care, and we would like to address your concerns. Please contact us at 708-922-0911 or [email protected].

NeverCustomer ServiceFrom Google Reviews
Nov 5, 2024

Clinic closed earlier than the posted hours and confirmed availability.

Business reply on Google

We are sorry to hear about your experience. At Local MD Urgent Care, we strive to provide the best care possible. Please contact us at 708-922-0911 or [email protected] so we can address your concerns directly.o

NeverCustomer ServiceFrom Google Reviews
May 10, 2024

Doctor misdiagnosed eye infection as allergies and ignored parent concerns.

Business reply on Google

We’re sorry your experience wasn’t up to our standards, but we want to thank you for taking the time to submit your review. Feedback like yours is essential for us to optimize our patient experience. If you want to continue discussing your Local MD experience, please reach out to [email protected]. - Local MD Urgent Care Pullman

NeverCustomer ServiceFrom Google Reviews
Apr 10, 2024

Patient received rushed medical care and felt ignored by the provider.

Business reply on Google

We’re so sorry you had a poor experience at Local MD Pullman. We pride ourselves on efficient and reliable care, so to hear that your experience didn’t meet our standards is upsetting. If you’d like to discuss your issue further, please reach out to [email protected]. We do appreciate your feedback as it helps us create a more streamlined, seamless experience for future patients. - Local MD Urgent Care Pullman