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total experiences
replied on google
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The moving company failed to show up for the scheduled appointment.
Company overcharged, damaged furniture, and employees threatened the customer.
Movers arrived late, refused service, and damaged furniture.
Movers damaged furniture and failed to complete the scheduled move.
Movers damaged antique furniture and failed to perform requested assembly services.
Movers overcharged for time and damaged property while acting unprofessionally.
Unauthorized charges, incomplete moving services, and damage to personal property.
Moving company failed to show up for scheduled furniture pickup
Movers arrived late and damaged furniture due to poor handling.
Movers failed to transport all items and damaged furniture during move.
Movers failed to disassemble furniture and overcharged for time worked.
Movers damaged property and the manager was rude and unprofessional.
movers damaged property and provided poor customer service
Movers damaged property and management refused to provide promised refunds.
movers damaged furniture and company failed to resolve the damage claims
Movers failed to arrive and company refuses to provide a refund.
Business reply on Google
Hi Elizabeth. You made the booking with us for the same at 3pm. We arrived 8 minutes late, kept in communication the whole time. In fact, we were in communication all day. Our owner and our movers had been in contact with you, but when we arrived at storage facility, you would not respond to any calls, texts, emails or anything.
movers overcharged, damaged property, and refused to address claims
movers packed items poorly and handled belongings with dirty hands
Business reply on Google
Hi, Alice. We are sorry to hear that you felt your experience with our movers was bad. Please call our office and we'll do our best to turn your experience around and make you happy.
Moving company failed to provide promised packing, staffing, and furniture protection.
Business reply on Google
Hi, Dale. As I've said to Patty, please call our office so that we'll be able to assist you.
Extensive damage to furniture and household items during moving process
Business reply on Google
Hi Patty. We're sorry to learn about your negative experience. Please call our office 480-725-7774 and we'll remedy the problem.