Lunardi Moving Services & Storage LLC

Business reply on Google

Hi Christopher, Thank you for your concern and for taking the time to report this so promptly—we truly appreciate neighbors who look out for their community. To clarify, our crew had already completed the move at that time. The clients were having beers and kindly offered some to the team. Our driver, who was responsible for returning the truck to our facility, respectfully declined, as safety is always our top priority. Out of an abundance of caution, we invite you to reach out to us directly at [email protected] with any additional details you believe we should be aware of. We also encourage you, if possible, to connect with your neighbor directly so this misunderstanding can be clarified. Once again, we sincerely appreciate your vigilance and quick action. Please rest assured that we do not condone drinking and driving under any circumstances—especially given our responsibility in the moving and trucking industry for over 20 years in California. Best regards, Lunardi Team

Business reply on Google

At Lunardi Moving & Storage we welcome honest feedback, but it’s important to clarify the facts. This customer has not provided verifiable proof of the damages she claims, and her case was reviewed by the Bureau of Household Goods and Services, which did not find grounds to take action against our company. Throughout this process, we have also faced repeated threats and false accusations intended to pressure and discredit our company. We will not be blackmailed into accepting responsibility for claims that are not supported by evidence. We remain a fully licensed and insured moving company in good standing, committed to serving our clients with professionalism and integrity. Our reputation has been built over many years of delivering reliable service to thousands of families and businesses across California.

Business reply on Google

Hello, Thank you for bringing it to our attention. Sometimes damages happen when we move large items into small spaces. We apologize for the damages caused and we will pay for the repair. By the way we contact the property and we requested them to fix the damaged in your apartment at our expense.

Business reply on Google

Hello Stephen, First, I want to say thank you for your review and for bringing it up to us. Someone that works for the store in another location asked to leave the items for donation there. There was a misunderstanding with the location for the drop off location, it was already resolved with Goodwill. We support Goodwill stores for several years and we have a good relationship with them.

Business reply on Google

Hello Charron, Thank you for noticing it for your observation. For that specific moving situation we received authorization from the property management to park the truck in that area because there wasn't enough space in the other side of the building. Otherwise our truck will be blocking the residents.