Lyari Cafe Finest Pakistani/Indian Halal Cuisine
🍽️ Restaurants · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait times and incorrect food items served
The meat dishes contained excessive tendons, bones, and poor quality cuts.
Business reply on Google
Thank you for your feedback, Adil. We’re sorry to hear that your beef korma and chicken biryani did not meet the quality standards we aim to provide at Lyari Cafe. Your comments about the meat quality and portion balance are taken seriously, and we will share them with our kitchen team for immediate review. We value every guest’s experience and would appreciate the opportunity to make things right. Please contact us directly so we can learn more about your visit and work toward a better experience for you in the future.
The portion size is too small for the high price charged.
Cold food served and staff mopped floor near dining area
Poor customer service, overpriced food, and low quality ingredients.
Stale food quality and unprofessional response from the owner.
The owner was rude and aggressive toward customers.
Kitchen cleaning started before closing time preventing food service
Poor food quality and long wait times for service.
The food lacked flavor and was overly spicy.
The food was excessively salty and lacked flavor.
The food quality was disappointing and tasted pre-made.
Customer denied seating despite available tables and perceived discriminatory treatment
Inconsistent dine-in policies and smaller portion sizes for takeout orders.
The quality and texture of the rabri have significantly declined.
Business reply on Google
Thank you for sharing your feedback. We sincerely apologize that the recent Rabri did not meet your expectations. We appreciate you bringing this to our attention and will review the recipe and quality to ensure it meets the high standards our customers expect. Your feedback is valuable, and we hope to provide you with a better experience next time.
The restaurant charges customers for water instead of providing it free.
Business reply on Google
Thank you for the wonderful review! We're so glad you enjoyed the chai, food, and service. We appreciate your kind words and look forward to welcoming you back to Lyari Cafe soon!
unavailable menu items and poor quality of food served
Business reply on Google
We’re truly sorry to hear about your recent experience. Your feedback regarding the availability of menu items and the quality of the food is important to us, and we will address these issues with our team. We strive to provide a better dining experience and appreciate your honesty. We hope you might consider giving us another chance in the future.
The served kababs were dry and appeared to be microwaved frozen food.
Business reply on Google
We sincerely apologize for the experience you had at our restaurant We take pride in serving fresh, high-quality food, and it sounds like the chicken and beef shik kabab you received fell far short of that standard. Our wait times are typically an indicator that food is prepared fresh, and hearing yours were dry and seemingly microwaved is concerning. We would appreciate the opportunity to investigate this matter further. Please feel free to reach out to us directly Contact No: (972) 589-1260 (972) 620-1727 Email: [email protected]
The curry dish contained insufficient portions and undercooked chicken.
Business reply on Google
Rodrigo, thank you for your honest feedback. We're incredibly disappointed to hear about your recent experience with the Achari Chicken and Naan. We understand your frustration with the portion size and it sounds like you unfortunately received a much smaller portion than usual. We sincerely apologize for this. Traditionally, Achari Chicken can sometimes include bone-in pieces for added flavor. However, we understand this might not be your preference. We also take food safety very seriously, and undercooked chicken is absolutely unacceptable. We will be addressing this incident with our kitchen staff immediately to ensure it doesn't happen again. We'd love the opportunity to make it up to you. We can be reached at (972) 589-1260 or [email protected] to discuss about your order. We hope you'll give us another chance to show you the true Lyari Cafe experience. Sincerely, The Lyari Cafe Team
Staff member was rude and dismissive regarding menu questions.
Business reply on Google
Dear Aakanksha, We're terribly sorry to hear about your recent experience at our cafe. It sounds like we completely missed the mark on both the food and the service, and we sincerely apologize for that. Your feedback is incredibly valuable, and we'll use it to improve every aspect of our guest experience. Regards!