π¨ Hotels & Travel Β· Sun Valley
total experiences
replied on google
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Missing room amenities and lost personal item left in room
The hotel room towels and bathroom were not cleaned properly.
Room had poor cleanliness, damaged furniture, and missing safety equipment.
The hotel room towels were dirty and stained.
The hotel room sheets and pillowcases were stained and dirty.
Staff allegedly stole money and installed hidden cameras in guest rooms.
Business reply on Google
Dear Christopher, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. ~Nina Guest Service Manager
Stained linens and uncomfortable plastic-covered mattress provided in room.
Front desk staff refused service and discriminated against guests
Room 303 has a strong urine odor and poor sanitary conditions.
customer experienced bed bug bites and poor management response
The hotel staff and owners are rude to guests.
Rude staff, misleading payment policies, and poor hotel cleanliness.
Staff member was unable to confirm room availability over the phone.
Staff refused credit cards and demanded cash without providing a receipt.
Staff member exhibited discriminatory behavior and refused service upon arrival.
The hotel is filthy and the staff are rude to guests.
The hotel room was extremely dirty, infested, and lacked basic amenities.
rude staff and unsanitary room conditions
Staff aggressively demanded checkout at the door
The hotel room was dirty and lacked basic functional amenities.