Lyft Express Drive Hub Columbus

Unsafe driving, poor vehicle condition, and unsatisfactory refund policy.

Driver and vehicle did not match the reservation details.

Drivers accept ride requests but fail to arrive for pickup.

Driver repeatedly cancelled rides before arriving at the pickup location.

Driver drove wrong way on one-way street and overcharged the passenger.

Driver exhibited dangerous driving behavior and unprofessional conduct.

The company charges excessive fees for return trips.

Lyft prices are significantly higher than competitor pricing

Customer was double charged and cannot contact support for a refund.

Driver abandoned passenger in unsafe location and support refused assistance.

Lack of drug testing for drivers raises safety concerns.

Lyft made unauthorized charges to the customer account

Manager was rude and damage claim for vehicle was denied.