M&T Bank

💳 Finance & Insurance · 2 locations

NeverAbsolutely not. I’d never go back, buy again, or use them again.
6

total experiences

33%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Nov 13, 2025

Staff member lacked knowledge regarding escrow payment procedures

Business reply on Google

Hello Anthony. If you'd like to discuss your concerns further, email [email protected], include your full name, phone number and a description of your concern, so we can reach out.

NeverCustomer ServiceFrom Google Reviews
May 2, 2025

Bank failed to fulfill cash withdrawal request and provide follow-up communication.

Business reply on Google

We apologize for any inconvenience you may have experienced when visiting a local branch. If you'd like to discuss your concerns further, email [email protected], include your full name and phone number, so we can reach out. - Zu C.

NeverBilling & ChargesFrom Google Reviews
Jul 28, 2023

Bank branch refused to allow customer to withdraw their own money.

NeverCustomer ServiceFrom Google Reviews
Oct 8, 2021

Staff refused service for a scheduled appointment causing loan closing delays.

NeverCustomer ServiceFrom Google Reviews
Jul 15, 2020

Bank failed to call for two scheduled appointments

NeverBilling & ChargesFrom Google Reviews
Jan 31, 2020

Bank held checking account and charged an unauthorized fee.