Maganda Nail Salon & Spa
💅 Beauty & Spa · Indianapolis
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Gel nails and pedicure chipped and peeled shortly after application.
Business reply on Google
We’re sorry to hear that you were unhappy with your experience. We do want to clarify that when you contacted us about your concerns, we worked with you to address them. Your toe polish issue was corrected at no charge when you returned, and the nail repair occurred after the nail had been broken more than a week after your original appointment, which was outside of our complimentary repair timeframe. We always want our clients to be happy with their services and encourage customers to contact us as soon as possible if there is an issue so we have the opportunity to make it right. We wish you the best and appreciate your feedback.
Incomplete cuticle work and chemical sensitivity from nail soak off.
Business reply on Google
Hello! I do apologize about your experience here, please let us make it right. Is there a way you can give us a call and I can retouch your pedicure and polish?
Acrylic nails cracked and lifted shortly after application.
Nails fell off shortly after the service was performed.
Improper nail application caused fungal infection and poor service quality.
Customer denied service due to inaccurate temperature reading equipment.
Technician performed poor quality nail application and removal.
Poor quality pedicure service and refusal of refund
Poor nail application quality and unexpected price increase.
Business reply on Google
Hello Rachel, I truly apologize for the experience you had. We strive for 5 star reviews here. Whenever you get a chance, you're more than welcome to come by to the salon and let me see whats going on with your nails so we as a business can fix it.
Nails lifted and broke within one week of application.
Nails are uneven and falling off prematurely.
Poor nail application quality and excessively long service time.
Business reply on Google
Hello Jada, I am so sorry for the inconvenience that you had during your services at my salon. As a new and growing business, I would like to try to come to a resolution. Please give us a call here at the salon at 3172208814 and we can speak more about how I can make this better for you. Again I do apologize, and I hope to hear from you.